Care Co-ordinator

Voyage Care; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Ashford is seeking a Care Coordinator to manage their care delivery team and ensure safe and effective care for clients. You will coordinate with families and healthcare professionals, monitor care quality, and maintain essential documentation. Ideal candidates should have experience in Health & Social Care, administration, and customer service skills. Competitive pay at £14.61 per hour with various benefits.

Benefits

Enhanced pay for evenings and weekends

Premium overtime rates

Wagestream access

Blue Light Card discounts

24/7 doctor line for colleagues and families

Cash plans

Enhanced retirement leave

Long service awards

Qualifications

• Experience in Health & Social Care is essential.
• Must be computer literate with Microsoft Office.
• Prior administration experience is favorable.
• Excellent customer service skills are crucial.

Responsibilities

• Coordinate care delivery and manage the care team.
• Conduct live call monitoring using bespoke software.
• Liaise with families, healthcare professionals, and external agencies.

Skills

Experience in Health & Social Care

Experience in using Microsoft Office

Prior experience in an administration role

Experience providing excellent customer service

Job description

Overview

Care Coordinator Ashford - £14.61

Join Voyage Care and Feel Valued. We reward your dedication with a range of benefits including enhanced pay for evenings and weekends, premium overtime rates, Wagestream access, Blue Light Card discounts, 24/7 doctor line for colleagues and families, cash plans, enhanced retirement leave and long service awards.

What you’ll do

You’ll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for managing and coordinating the care delivery team, ensuring relevant documentation is in place for new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work with the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings, and manage all information with confidentiality.

This is an amazing role for someone who is looking to really make a difference to the lives of others.

Qualifications and experience

We’re interested in Care Coordinators who have:

• Experience in Health & Social Care
• Experience in using Microsoft Office; computer literate
• Prior experience in an administration role
• Experience providing excellent customer service

Why choose us?

We embrace people’s differences and encourage you to Be You. If you’ve got the passion to make someone’s life better, we can provide the skills and development opportunities to build a great career.

We offer a Grow Together training programme, starting at induction and supporting your career with opportunities for progression and job security in a sector-leading organisation.

Next steps

Don’t hesitate to apply today and make a real difference to the lives of the people we’re supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.