Cardiology Booking Administrator - Welsh Speaking

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 18,000 - 24,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking an Administrator/Receptionist for the Cath Lab and Cardiac Physiology admin team at Ysbyty Glan Clwyd. Welsh language ability is essential to interact with patients and colleagues in a busy hospital setting.

The role requires advanced reception skills, excellent customer service, and discretion handling confidential information. Prior hospital admin experience is desirable, with a flexible, proactive approach to workload.

Qualifications

• English and Mathematics to GCSE or equivalent level.
• NVQ level 3 Customer Care or equivalent qualification or experience.
• IT qualification is desirable.

Responsibilities

• Provide professional administrative support to the Cardiology booking service in a busy environment.
• Handle sensitive and confidential patient information in line with guidelines.
• Maintain effective communication with patients and staff, prioritising tasks and deadlines.

Skills

Previous clerical / reception

Concentration on admin duties

Clear communication

Deadlines

Education

GCSE English & Mathematics

NVQ level 3 Customer Care or equivalent

IT qualification (Desirable)

Job description

Betsi Cadwaladr University Health Board is seeking an Administrator/Receptionist for the Cath Lab and Cardiac Physiology admin team at Ysbyty Glan Clwyd. Welsh language ability is essential to interact with patients and colleagues in a busy hospital setting.

The role requires advanced reception skills, excellent customer service, and discretion handling confidential information. Prior hospital admin experience is desirable, with a flexible, proactive approach to workload.