Welsh-Speaking Patient Access & Booking Specialist

Betsi Cadwaladr University Health Board; England; Presencial; GBP 17.000 - 23.000; Jornada completa

Descripción de la vacante

Glan Clwyd Hospital is recruiting for a Patient Access & Booking Administrator to join a busy Booking Centre in North Wales. This permanent role demands accuracy, strong communication, and the ability to work in a high-pressure call-centre environment within the Patient Access & Booking Centre.

The successful candidate will provide first point of access for referrals, manage waiting lists and bookings, and liaise with a multi-disciplinary team to meet local access targets.

Formación

• Excellent communication skills and ability to multi-task.
• Welsh language proficiency is essential for the role.

Responsabilidades

• Provide "first point of access" administration for all referrals in the Booking Centre.
• Act as first point of contact for all enquiries and referrals into the Trust.
• Use local patient administration systems to manage referrals, waiting lists and appointments.

Conocimientos

Communication skills

Welsh language

Descripción del empleo

Glan Clwyd Hospital is recruiting for a Patient Access & Booking Administrator to join a busy Booking Centre in North Wales. This permanent role demands accuracy, strong communication, and the ability to work in a high-pressure call-centre environment within the Patient Access & Booking Centre.

The successful candidate will provide first point of access for referrals, manage waiting lists and bookings, and liaise with a multi-disciplinary team to meet local access targets.