Welsh-Speaking Cardiac Booking Clerk (Part-Time)

Betsi Cadwaladr University Health Board; St Asaph; On-site; GBP 27,000 - 28,000; Part time

Job summary

BCUHB invites applications for a Booking Clerk in the Cath Lab and Cardiac Physiology admin team at North Wales Cardiac Centre, Ysbyty Glan Clwyd. The role supports the busy reception, handling patient bookings and confidential information with professionalism. Welsh language ability is essential, and previous hospital reception experience is preferred.

Part-time hours and pro‑rata salary apply. Applicants should demonstrate excellent customer service, strong organisation and the ability to work

Qualifications

• English and Mathematics to GCSE or equivalent level.
• NVQ level 3 Customer Care or equivalent qualification or experience
• Previous clerical / reception experience

Responsibilities

• Provide professional, accurate booking services for diagnostic clinics.
• Handle confidential patient information with tact and discretion.
• Support the department with flexible, responsive administrative duties.
• Work in a pressurised environment maintaining high customer service standards.
• Communicate effectively with patients, staff and external agencies

Skills

Welsh language

Customer service

Communication

Education

English and Mathematics to GCSE or equivalent level

NVQ level 3 Customer Care or equivalent qualification or experience

Job description

BCUHB invites applications for a Booking Clerk in the Cath Lab and Cardiac Physiology admin team at North Wales Cardiac Centre, Ysbyty Glan Clwyd. The role supports the busy reception, handling patient bookings and confidential information with professionalism. Welsh language ability is essential, and previous hospital reception experience is preferred.

Part-time hours and pro‑rata salary apply. Applicants should demonstrate excellent customer service, strong organisation and the ability to work