Welsh-Speaking Endoscopy Appointment Coordinator

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 20,000 - 25,000; Part time

Job summary

Betsi Cadwaladr University Health Board is seeking an organised Endoscopy Booking Clerk to join the Glan Clwyd Hospital team. The role involves clerical duties, supporting nursing staff and clinicians, and ensuring accurate booking and data entry in a busy hospital environment.

Welsh language ability at Level 3 is essential, with Welsh and/or English speakers welcome. The position operates on a 30.5-hour weekly rota across a 7-day service, based at the North Wales site.

Qualifications

• Excellent communication skills (written, verbal & telephone).
• Excellent interpersonal skills to deal with clinicians, senior managers and staff.
• Good keyboard skills for regular use of computer systems/IT.
• Able to concentrate on administrative duties in a busy environment with interruptions.

Responsibilities

• Provide clerical support to the Endoscopy team and colleagues across departments.
• Handle patient bookings and administrative tasks with accuracy and initiative.
• Maintain high levels of customer service and data capture; work across a 7-day rotational service.

Skills

Excellent communication

Interpersonal skills

IT skills / keyboard

Administrative focus in busy env

Education

GCSE Maths and English A-C

NVQ Level 3 or equivalent

IT qualification or MS Office experience

Tools

Microsoft Office

WPAS

Job description

Betsi Cadwaladr University Health Board is seeking an organised Endoscopy Booking Clerk to join the Glan Clwyd Hospital team. The role involves clerical duties, supporting nursing staff and clinicians, and ensuring accurate booking and data entry in a busy hospital environment.

Welsh language ability at Level 3 is essential, with Welsh and/or English speakers welcome. The position operates on a 30.5-hour weekly rota across a 7-day service, based at the North Wales site.