camping sales assistant

JD Group; Wakefield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail organization in Wakefield is seeking a part-time Junior Management team member to help manage customer service and staff supervision. This role involves achieving sales targets and maintaining high standards on the shop floor, along with training and developing new staff. Ideal candidates will have retail supervisory experience and strong communication skills. Benefits include holiday allowance, staff discounts, and personal development opportunities.

Benefits

Holiday Allowance

Staff Discount on JD Group and other brands

Pension Scheme

Personal development opportunities

Qualifications

• Experience in providing excellent levels of customer service.
• Ability to deal with customer complaints effectively.
• Retail management experience is advantageous.

Responsibilities

• Provide managerial support to the Junior Management team.
• Assist in the supervision of all staff on the shop floor.
• Ensure targets are achieved and exceeded where possible.
• Assist with the training and development of new starts.

Skills

Retail Supervisor experience

Excellent Time Management skills

Strong verbal and written communication skills

IT skills - Microsoft Outlook, Word and Excel

Job description

Trading from 100 stores Blacks supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.

Role Overview

Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

This is a part time role.

Contracted hours - 36

Customer Service

• Provide customers with excellent levels of Customer service.
• Deal with customer complaints and enquires, providing the best possible outcome.
• Ensure the personal appearance of sales staff is in line with company guidelines.
• Have an understanding of the Customer Service measuring programme.

Sales

• Ensure that targets are achieved and, where possible, exceeded.
• Monitor staff service levels in order to maximise store sales.
• Utilise in-store devices, making sure that the customer is offered the whole product range.
• Use reports to assist you in product placement of key selling lines.

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Provide assistance with the maintenance of standards on the sales floor.
• Keep stock clean and presentable at all times.
• Retail Management experience would be advantageous
• Excellent Time Management skills
• Strong verbal and written communication skills.
• IT skills- Microsoft Outlook, Word and Excel.

Training & Development

• Encourage personal progression throughout your store
• Provide assistance with the induction and training of new starters.
• Assist with the development of existing staff, ensuring that personnel completesthe relevant E-Assessments.

Skills / Experience / Knowledge Needed

• Retail Supervisor experience would be advantageous.
• Excellent Time Management skills
• Strong verbal and written communication skills.
• IT skills- Microsoft Outlook, Word and Excel.

Benefits

• Holiday Allowance
• Staff Discount On JD Group and other brands within the organisation,
• Pension Scheme
• Personal development opportunities to learn and develop at work.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits :

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.