Calibration Laboratory Manager

Moog Inc.; Wolverhampton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global engineering firm in Wolverhampton seeks a Calibration Laboratory Manager responsible for managing laboratory activities, ensuring compliance with ISO 17025 standards, and delivering exceptional calibration services. The role involves liaison with customers on technical aspects, supporting calibration engineers, and implementing management systems. Ideal candidates will possess a relevant engineering qualification and significant experience in calibration alongside strong interpersonal skills. Comprehensive benefits and a culture promoting trust and accountability are offered.

Benefits

Comprehensive compensation and benefits

Health and well-being

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Qualifications

• Experience working to ISO 17025 standards & UKAS audits.
• Diligent with a strong work ethic.
• High attention to detail and accuracy.

Responsibilities

• Manage laboratory activities in association with the service team.
• Plan calibration laboratory activities and workload.
• Liaise with customers on technical aspects of calibration.

Skills

ISO 17025 standards

Microsoft Office suite

Management systems

Interpersonal skills

Complex problem solving

Organizational skills

Education

Relevant engineering apprenticeship or qualification

Job description

This position reports into the Business Line Manager; Service for Atlas CopcoTools and Industrial Assembly Solutions and is responsible to drive the day-to-day technical calibration services for a wide variety of customers. The Calibration Laboratory Manager is responsible for delivering high quality calibration services with priority on safeguarding impartiality of all calibration laboratory activities.

Responsibilities

• Management of laboratory activities in association with the service team
• Plan and manage the calibration laboratory activities and workload in line with customer requirements and other requests.
• Ensure correct resource in line with calibration workload planning to drive the highest levels of customer service and efficiency of operations.
• Development and implementation of Management System to meet the requirements of the ISO/IEC 17025 standard and Calibration Management Process.
• Liaise with customers on all technical aspects associated with calibration and associated ISO standards for different Product Lines.
• Processing and issuing metrological/calibration (UKAS) certificates from calibration reports, made by Service Engineers, to customers
• Liaise with any UKAS Representatives, along with the upkeep of all procedures and uncertainties within the company's management system
• Liaise with internal customers when required to ensure our customers' calibration status is communicated
• Deliver calibration services and support for our customer base – internal and external.
• Support a team of Calibration engineers in line with workload requirements, acting as the technical "champion" for the team
• Support understanding and interpretation of UKAS quality systems (17025) and processes.
• Production of service and calibration paperwork, including UKAS and non-UKAS certificates.
• Implementation and control management of gauge management system for Service Engineers equipment

Qualifications

• Have experience of working to ISO 17025 standards & UKAS audits
• Have experience with Management systems
• Have a strong work ethic and be diligent in all activities
• Have excellent interpersonal skills
• Work at a high level with Microsoft Office suite (particularly reporting with Excel)
• Have completed a relevant engineering apprenticeship or engineering qualification
• Ability to solve complex calibration problems which requires deep technical knowledge
• Be highly organised, with a high level of attention to detail and accuracy
• Have the capability and desire to support our commercial teams with business growth opportunities

Benefits

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

Covering UK and Ireland, with the Calibration base at our Midlands service hub in Wolverhampton and with travel to other customer or Atlas Copco locations as required.