Cafe Team Leader

The University of Manchester; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK university is seeking a Café Team Leader for its popular Planet Café and First Light Café. The role involves delivering high-quality customer-focused services, assisting in food preparation, and mentoring staff. Applicants should have café experience, essential food hygiene qualifications, and excellent customer service skills. This part-time position offers flexible working hours, including weekends and bank holidays, and requires reliable transportation as the location is 20 miles south of Manchester.

Benefits

Market leading Pension scheme

Employee health and wellbeing services

Exceptional annual leave entitlement

Paid closure over Christmas

Local and national retail discounts

Qualifications

• Experience working in a café environment required.
• Food hygiene and allergen qualifications essential.
• Significant understanding of health & safety relevant to cafes.

Responsibilities

• Support delivery of customer-focused catering.
• Mentor colleagues on service standards.
• Assist with food preparation and stock control.
• Maintain a clean and safe café environment.

Skills

Customer service skills

Communication skills

Teamwork

Reliability

Flexibility

Job description

Overview

If you're looking for a career in hospitality where you can deliver astronomical standards and are passionate about creating an exceptional cafe this is the role for you.

We are seeking to appoint Café Team Leader to work in Jodrell Bank Centre for Engagement’s popular Planet Café and new First Light Cafe. The post holder will play a vital role in the day to day running of our retail cafés.

Jodrell Bank Centre for Engagement is one of the University of Manchester's Cultural Institutions and is dedicated to engaging audiences with the science, culture, and history of Jodrell Bank Observatory, a UNESCO World Heritage Site, via its galleries, exhibitions, events and festivals. We operate as a social enterprise, and are dependent on self-generated revenue to cover our costs, of which catering income is a vital source.

Responsibilities

• Support the delivery of a consistent, customer focussed catering offer, promoting a positive visitor experience at all times
• Actively support the supervisor in mentoring and guiding colleagues for appropriate service standards.
• Cafe, barista and delivered catering services as required
• Assisting with food preparation, stock control and storage
• Ensure that areas are well presented, and maintain a clean, tidy, welcoming, safe and hygienic environment at all times

Qualifications and Experience

You will have experience of working in a café environment. Food hygiene and allergen qualifications are essential as well as significant understanding of health & safety relevant to working in a café. You will need to have excellent customer service and communication skills, be a good team worker, and be reliable and flexible.

Conditions

Part time vacancy @ 21 hours, Shift patterns will vary but will include weekend and Bank holiday work. Due to the requirements of events, there will be occasional early morning and evening work involved with this role.

The Discovery Centre is rurally located, 20 miles south of Manchester, and applicants will need their own means of transportation in order to travel to and from work.

Benefits

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

Equal Opportunities

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Working Arrangements

Our University is positive about flexible working you can find out more here

Application Notes

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to [e-mail].

Any CV’s submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Gareth Dean, Catering Manager

Email: [e-mail]

General enquiries:

Email: [e-mail]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.