Cafe Supervisor: Lead Barista & Service Coach

BaxterStorey; Bristol; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hospitality provider is seeking a Cafe Supervisor in Bristol. The role focuses on managing a team, ensuring high-quality food and service, and delivering extraordinary experiences for guests. You will oversee training, logistics management, and customer relations in a fast-paced environment. Ideal candidates should possess strong leadership and communication skills, alongside a passion for food service. Join us and contribute to an inclusive and vibrant workplace dedicated to professional growth and exceptional customer service.

Benefits

28 Days holiday including bank holidays

Birthday off

Volunteering days

Enhanced maternity leave

Pension and life insurance

Access to employee assistance programme

Cycle to work scheme

Bespoke training opportunities

Qualifications

• Previous experience commensurate with the role.
• Passion for food and customer service.
• Satisfaction from supervising and training a team.
• Understanding of delegation and influencing skills.
• Excellent organizational abilities.
• Effective verbal and written communication.
• Ability to adapt to challenges.

Responsibilities

• Craft amazing coffees and delicious drinks.
• Serve food to high standards.
• Deliver exceptional hospitality to high-profile clients.
• Recruit, train, and supervise the catering team.
• Ensure quality control in food and service.
• Coordinate catering equipment deliveries and manage inventory.
• Foster positive relationships with clients and guests.

Skills

Customer service

Supervision

Training

Catering Coordination

Communication

Job description

A leading hospitality provider is seeking a Cafe Supervisor in Bristol. The role focuses on managing a team, ensuring high-quality food and service, and delivering extraordinary experiences for guests. You will oversee training, logistics management, and customer relations in a fast-paced environment. Ideal candidates should possess strong leadership and communication skills, alongside a passion for food service. Join us and contribute to an inclusive and vibrant workplace dedicated to professional growth and exceptional customer service.