Cafe Manager: Lead Team & Drive Sales

Tesco; Fulbourn; On-site; GBP 26,000 - 34,000; Full time

Job summary

Tesco is seeking a Café Manager to oversee daily café operations, drive sales, and lead a friendly team in a welcoming setting. You will train and develop staff, maintaining high standards of service and ensuring safe, compliant operations.

With supervisory-level hospitality experience, you will role-model inclusive leadership, inspire performance, and continually look for ways to improve processes while supporting customers and colleagues alike.

Qualifications

• Background in hospitality at supervisory level or above.
• Commitment to excellent customer service.
• People management skills that allow you to lead by example and coach inclusively.
• Excellent planning and organisational skills.
• Strong communication to motivate and support the team.

Responsibilities

• Overseeing the overall running of the café, including routines, processes, sales standards and changes.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.

Skills

Hospitality background

People management

Customer service focus

Planning & organisation

Communication skills

Job description

Tesco is seeking a Café Manager to oversee daily café operations, drive sales, and lead a friendly team in a welcoming setting. You will train and develop staff, maintaining high standards of service and ensuring safe, compliant operations.

With supervisory-level hospitality experience, you will role-model inclusive leadership, inspire performance, and continually look for ways to improve processes while supporting customers and colleagues alike.