Cafe Manager: Flexible Hours & Team Leadership

Tesco; Banbridge; On-site; GBP 22,000 - 30,000; Full time

Job summary

Tesco Café Manager role oversees daily café operations, a friendly team, and the delivery of high standards of customer service. You’ll recruit, train and develop colleagues, ensure safe, clean, and compliant practices, and manage performance to maximise sales.

With a hospitality background and supervisory experience, you’ll lead by example, motivate staff, and continuously improve ways of working while keeping the café welcoming and organised to serve customers at pace.

Qualifications

• A background in hospitality, at supervisory level and above.
• Proven ability to lead and coach a team to deliver high service standards.
• Strong communication and planning skills.

Responsibilities

• Overseeing the overall running of the café, including routines, processes, sales standards and changes, where necessary.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.

Skills

People management

Leadership

Customer service

Communication

Organisational skills

Initiative

Job description

Tesco Café Manager role oversees daily café operations, a friendly team, and the delivery of high standards of customer service. You’ll recruit, train and develop colleagues, ensure safe, clean, and compliant practices, and manage performance to maximise sales.

With a hospitality background and supervisory experience, you’ll lead by example, motivate staff, and continuously improve ways of working while keeping the café welcoming and organised to serve customers at pace.