Cafe Manager: Lead Team, Boost Service & Sales

Tesco; South Queensferry; On-site; GBP 26,000 - 34,000; Full time

Job summary

Tesco Cafe9s is looking for a Cafe Manager with a passion for customer service and proven people management skills to lead daily operations and develop a friendly team. You7ll ensure high standards of service, safety and legality while driving sales and staff development.

With experience at supervisory level or above, youb7ll role-model inclusive leadership and deliver consistent performance across Tesco Cafe9s nationwide.

Qualifications

• Background in hospitality, at supervisory level or above.
• Strong focus on customer service excellence.
• Ability to lead by example and coach in an inclusive manner.

Responsibilities

• Oversee cafe9 operations, routines, sales standards and compliance.
• Hold full profit and loss accountability for the cafe9.
• Maximise sales and presentation while ensuring safety and legal standards.
• Lead and coach the cafe team to hit targets and deliver great service.
• Develop team members and share knowledge about the cafe9 menu.

Skills

Hospitality experience

People management

Customer service

Supervisory experience

Job description

Tesco Cafe9s is looking for a Cafe Manager with a passion for customer service and proven people management skills to lead daily operations and develop a friendly team. You7ll ensure high standards of service, safety and legality while driving sales and staff development.

With experience at supervisory level or above, youb7ll role-model inclusive leadership and deliver consistent performance across Tesco Cafe9s nationwide.