Cafe Manager: Lead Team, Delight Guests, Grow Your Career

One Retail; Cheltenham; On-site; GBP 28,000; Full time

Job summary

A major High Street brand in Cheltenham is seeking an experienced Cafe Manager to lead a team dedicated to providing exceptional food and customer service. The role includes managing cafe operations, ensuring health and safety standards, and motivating staff. The ideal candidate will have a background in hospitality, strong leadership skills, and a passion for food. This full-time position offers a competitive salary and opportunities for career growth within a supportive environment.

Benefits

Competitive pay

Learning and development opportunities

Qualifications

• Proven experience in a similar managerial role within a catering or hospitality environment.
• Strong leadership and communication skills are essential.
• A genuine passion for great‑tasting food and top‑tier customer service.

Responsibilities

• Prepare and deliver delicious food to the highest standards.
• Lead, motivate, and manage the team to ensure exceptional service every day.
• Oversee all aspects of cafe operations, including budget monitoring and action planning.
• Maintain and enforce Health & Safety and food hygiene standards across all service areas.

Skills

Strong leadership

Communication skills

Organisational skills

Customer service

Financially astute

Adaptability

Education

Basic Food Hygiene Certificate

Job description

A major High Street brand in Cheltenham is seeking an experienced Cafe Manager to lead a team dedicated to providing exceptional food and customer service. The role includes managing cafe operations, ensuring health and safety standards, and motivating staff. The ideal candidate will have a background in hospitality, strong leadership skills, and a passion for food. This full-time position offers a competitive salary and opportunities for career growth within a supportive environment.