Cafe Team Leader: Lead Service, Training & Ops

Tesco; Stalybridge; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working

Training & development

Progression opportunities

Job summary

Tesco Café is hiring a Team Leader to support a busy, friendly environment. You’ll help run daily operations, coach colleagues, and ensure an excellent customer experience, with flexibility and development opportunities. You’ll reflect Tesco’s inclusive culture and lead by example across shifts.

Ideal candidates bring hospitality experience, a passion for service, and knowledge of Health & Safety. Appointments feature flexible working options and clear progression paths within the Tesco Cafés

Qualifications

• Background in hospitality with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety knowledge.

Responsibilities

• Maintain operational and safety standards to ensure smooth running.
• Meet food safety and hygiene regulations.
• Lead by example, delivering excellent customer service.
• Open and close the café and oversee operations in the Manager's absence.
• Coach and develop team members.
• Support the Café Manager with colleague coaching and development.
• Promote an inclusive environment where colleagues feel respected and safe.

Skills

Hospitality background

Team/Shift Leader experience

Customer service focus

Effective communication

Multitasking

Job description

Tesco Café is hiring a Team Leader to support a busy, friendly environment. You’ll help run daily operations, coach colleagues, and ensure an excellent customer experience, with flexibility and development opportunities. You’ll reflect Tesco’s inclusive culture and lead by example across shifts.

Ideal candidates bring hospitality experience, a passion for service, and knowledge of Health & Safety. Appointments feature flexible working options and clear progression paths within the Tesco Cafés