Cafe Manager

Morrisons; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK supermarket in Birmingham is seeking a Café Manager to oversee café operations. The role includes leading the team to deliver exceptional customer service and ensuring product availability. Candidates should have experience in food service management and strong leadership skills. The position offers a dynamic work environment with opportunities for team development and performance management.

Qualifications

• Experience in managing café or food service environments.
• Strong communication and interpersonal skills.
• Ability to train and develop staff.

Responsibilities

• Lead the café team to provide exceptional customer service.
• Respond to customer feedback effectively.
• Ensure product availability and quality.

Skills

Customer service

Team leadership

Performance management

Job description

We Make Morrisons...

From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We're recruiting for a high performing Café Manager to help our business to continue to grow and succeed.

Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.

Reporting into the Store Manager, you will also :

• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role

Enable colleagues to work with confidence across various departments

Identify and develop talent w...