Business Travel Consultant

Rockpool Recruitment; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Business Travel Consultant to join their team. This role offers the flexibility of remote or hybrid work at their Hampshire office. The successful candidate will provide tailored travel services, mentor team members, and manage client profiles. With proven experience and proficiency in Sabre, you will enhance client satisfaction while adhering to high service standards. A competitive salary along with annual bonuses and 25 days of holiday await the right individual.

Benefits

Competitive salary

Annual bonus around £5000

25 days holiday

Opportunities for professional growth

Qualifications

• Proven experience as a Business Travel Consultant is essential.
• Ability to work independently and collaboratively.
• Familiarity with travel industry regulations.

Responsibilities

• Provide personalized travel services to clients.
• Assist in implementing new business ventures.
• Mentor and support team members.

Skills

Business Travel Consultant experience

Proficiency in Sabre

Excellent communication skills

Strong organizational skills

Customer service skills

Job description

Senior Business Travel Consultant - Fully Remote UK

Join our client’s team who provide Business Travel solutions to companies across the UK. They are dedicated to delivering exceptional service to their customers and are looking for a new team member to join them right away.

Senior Business Travel Consultant – What Will I be Doing?

As a Business Travel Consultant, you'll play a vital role in the team. You'll have the opportunity to work independently while collaborating closely with colleagues to ensure client satisfaction.

You will :

• Provide a personalised travel services to Business Travel Clients, meeting their unique needs.
• Assist in implementing new business ventures to expand our client base.
• Mentor and support team members, fostering professional development.
• Adhere to Service Level Agreements, delivering high-quality service consistently.
• Quote and process air fares across various markets, offering well-defined choices to clients.
• Coordinate ancillary services like hotel bookings and car hire to enhance travel experiences.
• Handle ticket reissues and refunds confidently, training others as needed.
• Manage client profiles accurately in our systems.
• Clear back-office queues promptly and assist with other tasks as required.
• Invoice hotel, car, and ancillary billbacks accurately and efficiently.

Senior Business Travel Consultant – What experience do I need?

• It is essential that you have proven experience as a Business Travel Consultant
• 100% Proficiency in Sabre
• Excellent communication and customer service skills.
• Ability to work independently and in a team.
• Strong organisational skills and attention to detail.
• Familiarity with travel industry regulations and trends.

Senior Business Travel Consultant – What else do I need to know?

This can be either a remote role or a hybrid role at their office in Hampshire at least once a week. Good Salary plus annual bonus c£5000 pa but this could be more.

The hours are Monday to Friday 9 – 5.30.

Opportunities for professional growth. 25 days holiday This is an exciting time to join this business as they enter a new period of growth.