Business Systems & Process Manager

Accelero; Gildersome; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A dynamic manufacturing firm is hiring a Business Systems & Process Manager to optimize systems and improve processes across operations. You'll manage core business systems, enhance data visibility, and lead system implementations. Required are 3–7 years in the field, experience with ERP systems like Microsoft NAV, and strong communication skills. This hybrid role offers a chance to impact the company's operational success positively.

Qualifications

• 3–7 years in manufacturing operations, business systems, or process improvement.
• Strong experience with ERP systems, ideally Microsoft NAV.
• Understanding of manufacturing workflows and process mapping.
• Proven experience in project delivery and system implementations.
• Confidence working with data, KPIs, and operational analysis.
• Excellent communication skills across technical and non-technical teams.

Responsibilities

• Manage and optimise core business systems.
• Improve workflows and drive digital transformation.
• Maintain key data, including BOMs and routings.
• Enhance real-time production data visibility.
• Lead system upgrades and ensure smooth rollout.
• Support teams with training and system improvements.
• Drive compliance and quality standards.

Skills

Manufacturing operations

Business systems improvement

ERP systems experience

Data analysis

Communication skills

Tools

Microsoft NAV

BI tools

Job description

🌟 We’re Hiring : Business Systems & Process Manager 🌟

💷 Salary : Up to £60,000

🏢 Hybrid : 2 days per week on-site

We’re looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a fantastic opportunity to shape how our systems and processes work together, ensuring the business runs smoothly, efficiently, and ready for the future.

🔧 What You’ll Be Doing

In this role, you’ll be the bridge between our teams and our technology. Your mission will be to optimise business systems, improve processes, and ensure our operations—from production to planning—run like clockwork.

You will :

• Manage and optimise our core business systems
• Improve workflows across the business, identifying bottlenecks and driving digital transformation.
• Maintain key data such as BOMs, routings and work instructions.
• Enhance real-time production data visibility and reporting.
• Lead system upgrades and new implementations, ensuring smooth rollout and change adoption.
• Support teams with training, troubleshooting and ongoing system improvements.
• Drive compliance, quality standards and strong data governance.

🤝 You’ll Work Closely With

Production • Planning • Design • Admin • Finance • Procurement…ensuring our systems enable everyone to do their best work.

💡 What You’ll Bring

Essential :

• 3–7 years in manufacturing operations, business systems, or process improvement.
• Strong experience with ERP systems—ideally Microsoft NAV.
• Understanding of manufacturing workflows and process mapping.
• Proven experience in project delivery, system upgrades or implementations.
• Confidence working with data, KPIs and operational analysis.
• Excellent communication skills across both technical and non-technical teams.

Nice to Have :

• Experience with BI tools.
• Project / change management experience.
• Strong process analysis and documentation skills.

🚀 Why Join Us?

You’ll have the opportunity to make a tangible impact—shaping systems, improving processes, and enabling teams across the business. If you enjoy working at the heart of operations with plenty of room for initiative, this role has huge potential.