Business Systems Analyst / Application Support Engineer

AWD online; Kings Langley; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A growing organisation is seeking a Business Systems Analyst/Application Support Engineer to enhance business processes and digital solutions. The role involves supporting core applications, troubleshooting issues, and improving data insights. Candidates should have strong data management skills and experience with SQL-based ERP systems. This position offers a hybrid working model, competitive salary between £40,000 to £50,000, and numerous benefits including 25 days holiday and a personal development budget.

Benefits

Modern office with free parking

25 days holiday

Personal development budget

Employee assistance programme

Life assurance

Wine allowance

Recruitment referral incentive

Length of service awards

Qualifications

• Experience supporting business systems, ideally with SQL-based ERP exposure.
• Strong data management and reporting skills using Excel, Power Query, Power BI.
• Familiarity with workflow automation tools.
• Excellent IT proficiency and communication skills.
• Collaborative, detail-oriented, and proactive approach.

Responsibilities

• Assist in managing and maintaining core business systems.
• Provide user access management and resolve system issues.
• Contribute to documentation and continuous improvement initiatives.
• Support updates, integrations, and project rollouts.
• Develop and maintain reports using Excel and Power BI.
• Assist with workflow automation using Power Automate.
• Provide user support and training across the organisation.
• Support data quality initiatives.

Skills

Strong data management and reporting skills

Experience with SQL-based ERP systems

Familiarity with workflow automation tools

Excellent IT proficiency

Collaboration and proactive approach

Tools

Excel

Power Query

Power BI

Power Automate

PowerApps

Job description

Business Systems Analyst / Application Support Engineer

An exciting opportunity for a Business Systems Analyst / Application Support Engineer with strong systems support, data analysis and reporting skills to join a growing organisation delivering effective business processes and digital solutions.

If you’ve also worked in the following roles, we’d also like to hear from you: Systems Administrator, Systems Analyst, Reporting Analyst, Data Technician, Application Support Analyst, Power Platform Analyst, Applications Analyst, Business Analyst.

SALARY: £40,000 to £50,000 per annum DOE + Benefits (see below)

LOCATION: Hybrid/Flexible. Working from the office in Kings Langley (WD4) and up to two days from home.

JOB TYPE: Full‑Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Business Systems Analyst / Application Support Engineer supporting the organisation’s systems, data processes and digital tools.

As a Business Systems Analyst / Application Support Engineer you will help maintain core applications, troubleshoot issues and support colleagues in using systems effectively across the organisation.

Working as a Business Systems Analyst / Application Support Engineer you will contribute to system improvements, workflow automation and reporting to enhance operational efficiency and data insights.

DUTIES

Your duties as the Business Systems Analyst / Application Support Engineer include:

• Systems Support: Assist in managing and maintaining core business systems.
• System Administration: Provide user access management and resolve system issues.
• Process Improvement: Contribute to documentation and continuous improvement initiatives.
• System Updates: Support updates, integrations and project rollouts.
• Reporting: Develop and maintain reports using Excel, Power Query and Power BI.
• Automation: Assist with workflow automation using Power Automate and PowerApps.
• User Support: Provide user support and training across the organisation.
• Data Quality: Support data quality initiatives and manage company mobile phones.

CANDIDATE REQUIREMENTS

• Experience supporting business systems, ideally with SQL‑based ERP exposure.
• Strong data management and reporting skills using Excel, Power Query, Power BI.
• Familiarity with workflow automation tools - Power Automate, PowerApps.
• Excellent IT proficiency and communication skills.
• Collaborative, detail‑oriented, and proactive approach.

BENEFITS

• Modern, spacious office with free parking (5 minutes’ walk from station).
• 25 days holiday (increasing with service).
• Personal development budget.
• Employee assistance programme.
• Life assurance.
• Wine allowance.
• Recruitment referral incentive.
• Length of service awards.

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14166