Business Support Team Leader - Lead, Coach & Drive Revenue

Baltic Recruitment; Thornaby-on-Tees; On-site; GBP 28,000 - 30,000; Full time

Job summary

A recruitment agency in Thornaby-on-Tees is seeking a Business Support Team Leader to oversee the Business Support Team's operations. The successful candidate will provide coaching, support, and ensure the team meets performance targets. Key responsibilities include managing daily activities, driving outbound calls, and maintaining CRM accuracy. Candidates should have experience in a similar role, excellent communication skills, and be target-driven. This is a permanent position with a salary of £28-30k per annum, plus commission.

Benefits

Free onsite car park

Access to employee assistance programme

Casual office dress

Commission available

Responsibilities

• Provide ongoing support, coaching and direction to the Business Support Team.
• Monitor daily tasks completed by the team and ensure activity levels are on track.
• Track and review performance of the Business Support Team against weekly targets.
• Participate in the recruitment process of new Business Support Representatives.
• Drive outbound call activity to produce leads and book appointments.

Skills

Experience in a similar role

Confidence on the phone

Target driven

Excellent communication skills

Job description

A recruitment agency in Thornaby-on-Tees is seeking a Business Support Team Leader to oversee the Business Support Team's operations. The successful candidate will provide coaching, support, and ensure the team meets performance targets. Key responsibilities include managing daily activities, driving outbound calls, and maintaining CRM accuracy. Candidates should have experience in a similar role, excellent communication skills, and be target-driven. This is a permanent position with a salary of £28-30k per annum, plus commission.