Business Support Officer

ESSENTIAL EMPLOYMENT LTD; Metropolitan Borough of Solihull; On-site; GBP 29,000; Full time

Job summary

A staffing agency is seeking a Business Support Officer in Solihull. The role requires excellent organizational and communication skills to provide administrative support, handle inquiries, and maintain records. Candidates should possess strong problem-solving abilities and the capacity to manage multiple tasks effectively. This is a full-time temporary position with a pay rate of £13.90 per hour.

Qualifications

• Ability to organize and prioritize tasks to meet deadlines.
• Experience in administrative roles is preferred.
• Excellent interpersonal skills for liaising with various stakeholders.

Responsibilities

• Provide reception service via email or telephone.
• Maintain and update computer records.
• Arrange meetings and prepare meeting rooms.
• Take notes and distribute minutes from meetings.
• Order and maintain supplies.

Skills

Organizational skills

Communication skills

Problem-solving skills

Job description

Business Support Officer needed in Solihull, £13.90ph PAYE - Reference: 463475

6 month placement

5 days per week in the office

Roles and Responsibilities

This list indicates the scope of responsibilities for Business Support Officers within the team. Each business support officer within the team will do a number of the tasks listed and tasks may change over time.

Administrative

• Ensure the provision of the reception service, by email or by telephone.
• Resolving problems as they arise.
• Maintaining and updating computer records for a variety of divisional functions including pupil/child database records.
• Liaison with external agencies.
• Ensure the maintenance of administrative/financial records support for the business function of the Business Support Team.
• Undertake team briefings as necessary.
• Ensure the provision of the hospitality for visitors and meeting room preparation.
• Arranging divisional meetings, distributing meeting papers, attending divisional meetings, taking and distributing minutes.
• To attend EHCP panels, take notes, update systems and send out resulting letters.
• To act on emails received in the Tribunals and Mediations inbox and arrange dates for Mediations.
• Responsibility for ordering and maintenance of a wide range of supplies and stocks – Contact and liaise with suppliers and providers.
• General administrative duties including processing of letters, booking meetings and meeting rooms, filing and distributing post.
• To continue to develop your own skills by attending training courses as deemed necessary.
• Liaise with parents/carers, schools, outside agencies and the general public.
• To be able to organise and prioritise own workload ensuring that all deadlines are met.
• Ensure that you comply with the terms and conditions of the Support Staff Handbook.
• To follow the instructions of the Business Manager or line manager and also to be able to work under own initiative.
• It is expected that you will provide administrative/financial and supervisory support that is commensurate to the role being undertaken

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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