Business Support Officer

Music Mark; Greater London; On-site; GBP 22,000 - 27,000; Part time

Job summary

A charitable organisation delivering music education in Greater London is seeking a proactive Business Support Officer to provide essential administrative and customer service support. This part-time permanent role involves managing day-to-day administrative tasks, coordinating communication, and supporting events. The ideal candidate will possess strong organisation, communication, and IT skills, with a background in administration and customer service.

Qualifications

• Excellent organisation, communication, and time-management skills.
• A proactive, flexible, and calm approach in a busy environment.
• Strong IT and MS Office skills.
• A background in administration and customer service.

Responsibilities

• Manage day-to-day administrative tasks with accuracy and care.
• Coordinate communications between parents, schools, and staff.
• Support scheduling, data entry, and resource management.
• Contribute to planning and delivering events and concerts.

Skills

Organisation skills

Communication skills

Time-management skills

Strong IT skills

MS Office skills

Job description

£15 per hour pro‑rated £22,937 per year (36 hours per week, term time only, plus 3 weeks)

Join our vibrant team at Hounslow Music Service, a charitable organisation delivering inspiring music education and performances for children and young people. We’re seeking a proactive and organised Business Support Officer to provide essential administrative and customer service support.

Employer: Hounslow Music Service

Location: London Borough of Hounslow

Contract type: Part‑Time Permanent

Start date: January 2026

Closing date: 5 December 2025 at 12:00

You’ll play a vital role in providing administrative and reception support to our busy service—particularly our weekly Music Centres. You’ll be a friendly and efficient first point of contact for parents, schools, and visitors, helping to ensure the smooth running of our programmes.

Responsibilities

• Manage day‑to‑day administrative tasks with accuracy and care
• Coordinate communications between parents, schools, and staff
• Support scheduling, data entry, and resource management
• Contribute to planning and delivering events and concerts

Qualifications

• Excellent organisation, communication, and time‑management skills
• A proactive, flexible, and calm approach in a busy environment
• Strong IT and MS Office skills
• A background in administration and customer service

Knowledge of classical, contemporary, or popular music—or experience in arts or education—is an advantage, but not essential.