Business Support Manager - Operations

British Business Bank; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading financial institution in the UK is seeking a Personal Assistant to provide comprehensive support to senior executives. You will coordinate internal and external activities, maintain relationships with stakeholders, and ensure smooth operational support for high-performing teams. The ideal candidate will possess exceptional organisational skills and extensive experience managing complex diaries, alongside proficiency in Microsoft 365. The position offers flexible working and a range of generous benefits.

Benefits

30 days annual leave plus bank holidays

15% employer pension contribution

Flexible working

Cycle to work scheme

Healthcare cash plan

Paid voluntary days

Maternity, paternity, and adoption leave

Qualifications

• Experience working for ExCo/SLT level director.
• Ability to manage complex senior diaries.
• In-depth understanding of business support roles.

Responsibilities

• Provide PA and operational support to assigned Chief/MD(s).
• Maintain strong stakeholder relationships.
• Assist in the running of high-functioning teams.

Skills

Organisational skills

Proficiency in Microsoft 365

Experience with senior management

Stakeholder relationship management

Tools

Microsoft Outlook

Job description

In this role you will provide PA and operational support to your assigned Chief/MD(s) and to work closely, and support teams across the Bank to ensure the delivery of strategic objectives. Your role will involve working closely with the Chief/MD(s) to ensure that all Chief/MD-related activities, both internal and external, are effectively coordinate, escalated and delegated as appropriate. The role also involves focusing on maintaining strong stakeholder relationships as well as providing proactive and efficient operational support to the wider team, assisting in the running of high-functioning team(s), and driving collaboration and continuous improvement across the team(s) and wider Bank. You will be committed to providing a high quality standard of business support to all teams and individuals they work with across the Bank, being an ambassador for the business support team.

With an in depth understanding of business support roles within the Bank or similar organisation, you will have experience working for ExCo / SLT level director and ability to manage complex senior diaries. Exceptional knowledge and experience of Microsoft 365 suite (including Outlook) and have excellent organisational and prioritisation skills.

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more