Business Support Assistant

Nations Recruitment; Monmouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local recruitment agency is seeking an individual for an administrative support role within Children's Services. The ideal candidate will have strong IT and admin skills, excellent customer service experience, and a commitment to teamwork. Responsibilities include providing business support and assisting in process improvements. An immediate start is required, and the candidate must live within 40 minutes of the office in Monmouthshire. This role offers a hybrid working model after initial training.

Qualifications

• Recent experience in an administrative environment.
• Experience in organizing and facilitating meetings, including minute taking.
• Ability to manage data for record keeping and information collation.

Responsibilities

• Provide business support to the Children’s Services function.
• Support process improvements for social work colleagues.
• Maintain regular presence in the office to support the team.

Skills

Strong IT skills

Excellent customer service

Team player

Job description

Overview

Job Category: Admin & Clerical

Job location: County Hall, Usk, Monmouthshire, NP151GA, Monmouthshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £13.69 per hour

Successful candidate must live within 40 mins of office, have strong IT and admin skills, great customer service experience and genuinely be a helpful and committed person. They will also be a team player and have solid work history. Friendly and supportive team, initial training in office but when trained hybrid. PLEASE: availability within 2 weeks

The Purpose of this Role

The business support function in Childrens’ Services comprises of a team of highly skilled colleagues who are committed to deliver a flexible and resilient business support service, capable of responding quickly and positively in line with circumstances and demand.

We are always seeking to improve our processes and offering to our social work colleagues and consequently seek out a variety of mediums and methods to achieve this. In being a part of this team you make up an important part of the bigger team and in doing so, help to make a difference to childrens’ lives through the support provided.

In line with the needs of the service this role will involve regular presence with the teams at the office location.

Responsibilities

• Provide business support within the Children’s Services function, contributing to a flexible and resilient administrative service.
• Support process improvement and adapt methods to assist social work colleagues.
• Demonstrate teamwork and contribute to the broader team to help improve outcomes for children’s lives.
• Maintain regular presence with team colleagues at the office location.

Experience & Qualifications

• Recent and relevant experience of working within an administrative environment.
• Experience of organising and facilitating meetings including minute taking and organising diaries.
• Experience of developing and maintaining administrative systems.
• Experience of managing systems and data for record keeping, collation of information and statistics.
• Must live within 40 minutes of the office.
• Strong IT and admin skills, excellent customer service experience, and a genuinely helpful and committed attitude.
• Team player with a solid work history.
• Availability within 2 weeks.
• Start date: Immediate start; Hours: 37 per week; Salary: £13.69 per hour.