Business Operations & IT Coordinator

BBC Group and Public Services; Cardiff; Hybrid; GBP 31,000 - 33,000; Full time

Job summary

BBC Cymru Wales is recruiting a Business Co-ordinator to provide efficient operational and administrative support across departments. You will act as a central point of coordination for IT requests, asset management, and business workflows, ensuring systems and processes run smoothly.

You will work with stakeholders across the organisation, drive process efficiency, maintain accurate records, and help deliver a high-quality service by coordinating requests, monitoring workflows, and resolving

Qualifications

• Strong organisational capability with high attention to detail.
• Able to adapt to changing operational needs.
• Good analytical skills with MI data reporting experience.
• Professional communication and collaborative teamwork.
• Proficient in Word, Excel, PowerPoint and quickly learning digital systems.

Responsibilities

• Coordinate IT requests and manage user access.
• Provide efficient operational and administrative support across departments.
• Monitor workflows and resolve issues promptly.
• Maintain accurate records and support onboarding, internal moves and offboarding.
• Support policy compliance with divisional specialists and guidance.

Skills

Organisational skills

Adaptability

Analytical skills

Communication

MS Office

Tools

Excel

Job description

BBC Cymru Wales is recruiting a Business Co-ordinator to provide efficient operational and administrative support across departments. You will act as a central point of coordination for IT requests, asset management, and business workflows, ensuring systems and processes run smoothly.

You will work with stakeholders across the organisation, drive process efficiency, maintain accurate records, and help deliver a high-quality service by coordinating requests, monitoring workflows, and resolving