Bilingual Administrative Assistant & Team Coordinator

5 Star Recruitment

Colwyn Bay

On-site

GBP 21,000 - 29,000

Full time

14 days+

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Job summary

5 Star Recruitment is seeking an Administrative Assistant/ Officer / Business Support Officer to provide comprehensive administrative support within the Business Support & Transformation department. You will coordinate a small admin team, manage tasks, and ensure deadlines are met.

The role requires bilingual Welsh/English communication, data handling, reception duties, and the ability to maintain confidential records while supporting practitioners and colleagues across the service.

Qualifications

Good standard of education (5 GCSE or equivalent).
Knowledge of Microsoft Office Software.
ECDL or equivalent.
Knowledge of WCCIS (Client Information system).
Minute taking.
Ability to communicate in English.
Ability to communicate in Welsh (subject to the skills mix of the team).
Knowledge Financial Regulations.
Experience of working in an office environment.
Knowledge of data protection legislation.
Knowledge and understanding of confidentiality.

Responsibilities

To carry out an extensive range of clerical tasks e.g. typing, filing, photocopying, inputting, and scanning, creating and managing spreadsheets, reports.
To answer the telephone bilingually in Welsh and English.
To allocate daily tasks and monitor that they are completed within set time scales.
To cover reception as required with an ability to deal effectively with wide range of queries from or sign post callers.
To deal with all incoming and outgoing mail, internal, external and fax.
To send out documentation on behalf of practitioners to Service Users or other Agencies ensuring that the recording systems are followed.
To input and maintain electronic data systems and carry out data validation.
Be able to deal with information that is confidential and/or sensitive.
Ability to handle cash transactions. Accept payment and issue receipts, carry out banking duties in line with financial regulations.
To be a team player and assist colleagues as required.
To undertake training as required.
Maintain the office environment in clean, tidy and professional-looking, including noticeboards and public areas as required.
To undertake Health & Safety routine tests and checks.
Organise and cancel appointments and meetings for practitioners as required.
Minute taking at complex meetings, (i.e. Legal/statutory) as required and directed by manager/supervisor.
To plan and allocate work within the admin team.