Operations & IT Coordinator (Flexible Hours)

BBC; Cardiff; On-site; GBP 31,000 - 33,000; Full time

Job summary

The BBC Cymru Wales is seeking a Business Co-ordinator to provide essential operational and administrative support across BBC Wales. You will act as a central point for IT requests, asset management, and business workflows, coordinating requests and monitoring processes to ensure timely delivery.

Working 3-5 days in Cardiff, you will collaborate with internal departments and external partners, applying strong organisational skills, analytical thinking, and proficient use of Word, Excel and

Qualifications

• Proven ability to manage multiple priorities with accuracy.
• Analytical skills with ability to produce MI data reports.
• Excellent communication and teamwork skills.
• Proficiency in Word, Excel, PowerPoint and quick to learn new systems.

Responsibilities

• Stakeholder Communication & Relationship Management – to work effectively with a wide range of stakeholders and support information flow across the organisation.
• IT & Systems Administration – coordinate IT requests, manage user access and systems, support onboarding and moves.
• Reporting & Analysis – produce basic reports, monitor training, support dashboards, track budgets and assets.
• Provide policy guidance to support compliance in collaboration with divisional specialists.
• Design, document, and improve business process flows and workflows to enable automation.

Skills

Organisational skills

Adaptability

Analytical skills

Communication & teamwork

MS Office proficiency (Word, Excel, PP

Job description

The BBC Cymru Wales is seeking a Business Co-ordinator to provide essential operational and administrative support across BBC Wales. You will act as a central point for IT requests, asset management, and business workflows, coordinating requests and monitoring processes to ensure timely delivery.

Working 3-5 days in Cardiff, you will collaborate with internal departments and external partners, applying strong organisational skills, analytical thinking, and proficient use of Word, Excel and