Business Services Support Officer

Brook Street; Cardiff; On-site; GBP 15,000 - 21,000; Part time

Job summary

Brook Street in Cardiff is seeking a friendly, organised Business Services Support Officer to join our client. This part-time role (26 hours per week) will be the welcoming face and operational backbone of the office, handling reception and day-to-day administration in a bilingual environment.

You will manage bookings, procure supplies, support facilities and records, assist with project admin, and help keep health, safety and sustainability initiatives on track.

Qualifications

• Experience in reception, administration or office support.
• Welsh speaker.
• Strong MS Office and IT skills.
• Excellent communication and customer service skills.
• Ability to multitask and manage priorities.
• High attention to detail and organisational skills.
• Experience working in a bilingual environment.
• Proactive, flexible and team-focused approach.

Responsibilities

• Deliver a professional bilingual reception and call handling service.
• Welcome visitors and act as a key point of contact for staff and customers.
• Manage travel, accommodation, stationery and office supplies.
• Support meeting room bookings and facilities management.
• Assist with procurement, purchasing and supplier coordination.
• Support sustainability, health & safety and business continuity initiatives.
• Help maintain records, archives and compliance documentation.
• Provide administrative support across a variety of business projects.

Skills

Welsh Speaker

Reception experience

Communication skills

Multitasking

Attention to detail

Organisational skills

Team-focused

Customer service

Tools

Microsoft Office

Job description

Business Services Support Officer

Are you an organised, customer-focused administrator who thrives in a busy office environment? We're looking for a Business Services Support Officer to join our client to be the friendly face and operational backbone of our Cardiff office. This opportunity will be part time hours at 26 per week and they are flexible on what hours are worked, business dependant.

What you'll be doing:

• Deliver a professional bilingual reception and call handling service
• Welcome visitors and act as a key point of contact for staff and customers
• Manage travel, accommodation, stationery and office supplies
• Support meeting room bookings and office facilities management
• Assist with procurement, purchasing and supplier coordination
• Support sustainability, health & safety and business continuity initiatives
• Help maintain records, archives and compliance documentation
• Provide administrative support across a variety of business projects

What we're looking for:

• Welsh Speaker
• Experience in reception, administration or office support
• Strong Microsoft Office and IT skills
• Excellent communication and customer service skills
• Ability to multitask and manage competing priorities
• High attention to detail and strong organisational skills
• Experience working in a bilingual environment
• A proactive, flexible and team-focused approach

Bonus points for:

• Procurement or facilities management experience
• Project support, records management or minute taking experience

Stable organisation
Varied and rewarding role
Supportive team environment
Opportunity to develop across multiple business functions

This will be a temporary role for the first three months with the intention to then go permanent.