Business Coordinator

BBC; Cardiff; On-site; GBP 31,000 - 33,000; Full time

Job summary

The BBC Cymru Wales is seeking a Business Co-ordinator to provide essential operational and administrative support across BBC Wales. You will act as a central point for IT requests, asset management, and business workflows, coordinating requests and monitoring processes to ensure timely delivery.

Working 3-5 days in Cardiff, you will collaborate with internal departments and external partners, applying strong organisational skills, analytical thinking, and proficient use of Word, Excel and

Qualifications

• Proven ability to manage multiple priorities with accuracy.
• Analytical skills with ability to produce MI data reports.
• Excellent communication and teamwork skills.
• Proficiency in Word, Excel, PowerPoint and quick to learn new systems.

Responsibilities

• Stakeholder Communication & Relationship Management – to work effectively with a wide range of stakeholders and support information flow across the organisation.
• IT & Systems Administration – coordinate IT requests, manage user access and systems, support onboarding and moves.
• Reporting & Analysis – produce basic reports, monitor training, support dashboards, track budgets and assets.
• Provide policy guidance to support compliance in collaboration with divisional specialists.
• Design, document, and improve business process flows and workflows to enable automation.

Skills

Organisational skills

Adaptability

Analytical skills

Communication & teamwork

MS Office proficiency (Word, Excel, PP

Job description

JOB DETAILS

JOB BAND: C

CONTRACT TYPE: Fixed-term Contract / Attachment, Full-time until March 2027

DEPARTMENT: BBC Cymru Wales Business & Operations

LOCATION: Cardiff – office based 3-5 days a week

PROPOSED SALARY RANGE: £31,000 - £32,500 per annum depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

Nid yw sgiliau'r Iaith Gymraeg yn hanfodol ar gyfer y swydd hon / Welsh language skills aren't essential for this role

This role is currently advertised as internal only. Freelancers are eligible to apply if they have been on a Worker Contract (more info here) continuously for 6 months. If less than 6 months (or they have had a break of 3 weeks or more between engagements), they must seek Divisional HR approval to apply.

PURPOSE OF THE ROLE

We are offering an exciting opportunity for a Business Co-ordinator to play a vital role within our team, working closely with operational departments across BBC Wales and a wide range of external partners. The Business Coordinator is responsible for providing efficient operational and administrative support to ensure the smooth running of the business. The role acts as a central point of coordination for IT requests, asset management, and business workflows, ensuring that systems, processes, and resources are effectively managed. Working closely with stakeholders across the organisation, the post holder drives process efficiency, maintains accurate records, and helps deliver a high-quality service by coordinating requests, monitoring workflows, and resolving operational issues in a timely manner.

WHY JOIN THE TEAM

Join a team at BBC Cymru Wales that lives its organisational values every day. You’ll be part of a collaborative and inclusive environment where people take ownership of their work, support one another, and strive for excellence in everything they do. Creativity is encouraged, integrity is expected, and every individual is empowered to contribute to shared goals. You’ll be working in a fast paced and purposeful setting that places genuine importance on well being, respect, and professional growth. This role is suited to a confident problem solver with excellent communication skills, strong attention to detail, and proven organisational and planning abilities. Experience of using excel is essential.

Your Key Responsibilities And Impact

• Stakeholder Communication & Relationship Management –To work effectively with a wide range of stakeholders, supporting the flow of information across the organisation and ensuring business support services are delivered efficiently.
• IT & Systems Administration – Skilled in coordinating IT requests, managing user access and systems administration, maintaining accurate records, and supporting onboarding, internal moves, and offboarding processes.
• Reporting & Analysis– Experience producing basic reports, monitoring mandatory training, supporting dashboards, tracking budgets and assets.
• Provide general policy guidance and advice to support policy compliance working with divisional specialists (e.g. IT, Business Continuity, H&S etc.) as required.
• Design, document, and continuously improve business process flows and operational workflows with a view to automate.

Essential Criteria

YOUR SKILLS AND EXPERIENCE

• Strong organisational capability, managing multiple priorities with accuracy and attention to detail.
• Adaptable and responsive, adjusting effectively to changing operational and business needs.
• Good analytical skills, with experience of providing MI data reports.
• Communicates professionally and works collaboratively, contributing positively to team goals and a supportive working culture.
• Sound knowledge and experience of office software packages (i.e., Word, Excel, and PowerPoint) and ability to quickly learn digital systems.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

For any general queries, please contact: [e-mail]

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.