Business Operations Analyst (36,000 38,000) at

Jack & Jill / External ATS; Bristol; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

A global adventure travel company is seeking a Business Operations Analyst to influence operations by transforming data into actionable insights. You will analyze data, map business processes, and support projects to enhance performance and customer experience. The ideal candidate possesses strong analytical skills, is tech-savvy, and has a proven track record in operational roles. This role offers a competitive salary and the flexibility of a hybrid working environment.

Qualifications

• Proven track record in analytical or operational roles with increasing responsibility.
• Strong problem-solving mindset grounded in data.
• Tech-savvy with excellent Google Sheets capabilities.

Responsibilities

• Analyze operational and commercial data to identify trends, risks and opportunities.
• Map and review business processes, highlight bottlenecks and recommend improvements.
• Support strategic and operational projects, track progress, and assist with implementation.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Job description

Business Operations Analyst

Salary: £36,000 – £38,000 base per annum with £1,800 monthly bonus.

Company: Global Adventure Travel B Corp, Bristol, UK (Hybrid / Remote).

Why this role is remarkable

Influence how a scaling B‑Corp operates by transforming data into insights and streamlining processes across a global adventure travel company. Work closely with the Head of Operations and partner with diverse teams including Sales, Customer Experience, Tech, Marketing and Finance. Drive significant impact on commercial performance and customer experience in a company committed to people and planet.

What you will do

• Analyze operational and commercial data to identify trends, risks and opportunities; build dashboards and reports for decision‑making.
• Map and review business processes, highlight bottlenecks and recommend improvements that balance performance with customer experience.
• Support strategic and operational projects, track progress, coordinate between teams and assist with implementation and user training.

The ideal candidate

• Proven track record in analytical or operational roles with increasing responsibility; strong problem‑solving mindset grounded in data.
• Tech‑savvy with excellent Google Sheets capabilities; experience with CRM solutions (ideally HubSpot) and integrating off‑the‑shelf functionality.
• Demonstrated ability to create standard operating procedures and improve operational systems in fast‑paced scaling organisations.

How to apply

• Visit our website.
• Click Speak with Jack.
• Login with your LinkedIn profile.
• Talk to Jack for 20 minutes so he can understand your experience and ambitions.
• If the hiring manager would like to meet you, Jack will make the introduction.

Required experience

IC

Key skills

• SQL
• Agile
• Business Analysis
• Visio
• Waterfall
• Business Process Modeling
• Requirements Gathering
• User Acceptance Testing
• Business requirements
• SDLC
• Systems Analysis
• Data Analysis Skills

Employment type

Full‑Time

Experience

years

Vacancy

1

Monthly Salary: £36,000 – £38,000