Business Officer

Cambridge County Council; Huntingdon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government entity is seeking a Business Support Officer to manage communications and provide administrative support within the Business Support Services team. The successful candidate will handle database work, diary management, and respond to inquiries from parents and partner agencies. Proficiency in Microsoft Office 365 and strong interpersonal skills are required. This role is vital for delivering excellent services to the community.

Benefits

Wellbeing package

Additional annual leave

Flexible bank holidays

Paid volunteering hours

Development opportunities

Employee Recognition Awards

Discounts through Our Cambs Rewards

Qualifications

• Ability to manage own workload and work to tight deadlines.
• Support co-workers during busy periods.
• Methodical and concise approach to tasks.

Responsibilities

• Database work and diary management.
• Dealing with phone calls from parents, schools, and agencies.
• Sending confidential reports to parents.

Skills

Interpersonal skills

Communication skills

Attention to detail

Microsoft Office 365

Job description

About the role

Business Support Services within Cambridgeshire County Council play a key role in the Council delivering excellent services to the residents of Cambridgeshire.

What will you be doing?

General duties will include database work, diary management, dealing with phone calls from parents, schools, partner agencies and colleagues and sending confidential reports out to parents and agencies.

About you

Working as part of a team you must possess good interpersonal and communication skills. You will need to be able to manage your own workload; to keep calm under pressure and be able to work to tight deadlines. You will support your co-workers with their workload during absence and during busy periods. You should have a methodical and concise approach to tasks and the ability to prioritise workloads effectively whilst being able to multi-task.

You must have good attention to detail. You will also need to demonstrate that you have a comprehensive understanding of Microsoft packages (Word, PowerPoint, Excel and Outlook) Office 365 and be IT confident. Training and 1:1 support will be provided on all in-house systems.

For further information please contact Lindsay Wootten, Senior Business Officer

[e-mail]@cambridgeshire.gov.uk

Tel: [phone]

Our benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.If you don\'t meet every single requirement in the job role but think this could be you, please don\'t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers