Business Development Manager

Talent Flow Partners; Liverpool; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent legal firm in Liverpool is seeking a Business Development Manager to drive revenue growth through managing introducer relationships in civil litigation. The ideal candidate will have over 5 years of experience and an established network. Key responsibilities include sourcing new introducers, leading negotiations, and aligning strategies with senior management. This role offers a competitive salary, performance-based bonuses, and opportunities for professional development in a dynamic environment.

Benefits

Competitive base salary

Performance-based bonus scheme

Opportunities for professional growth

Flexible working arrangements

Collaborative work environment

Qualifications

• 5+ years of experience in business development or client relationship roles within law firms.
• Strong network of contacts in civil litigation.
• Regulatory knowledge of the SRA framework and compliance.

Responsibilities

• Identify and research new introducers of civil litigation work.
• Develop and nurture relationships with introducers.
• Lead commercial negotiations and formalize agreements.
• Establish and meet KPIs for new instruction targets.

Skills

Relationship Management

Commercial Acumen

Technical Proficiency (CRM, Excel)

Market Strategy

Negotiation Skills

Tools

CRM software

Job description

(Legal Firm) Business Development Manager – Civil Litigation

Location: Liverpool City Centre (Hybrid-working flexibility negotiable)

Employment Type: Full Time, Permanent

The Role

We are seeking a Business Development Manager with has a proven track record of sourcing, onboarding and managing introducers for civil litgation.

This is a pivotal, results-driven role focused on driving consistent revenue growth by maintaining valuable referral relationships and ensuring compliance with regulatory standards. You will work closely with Directors and Senior Management to execute strategic growth initiatives for the firm.

Key Responsibilities:

• Sourcing & Acquisition: Identify, research, and proactively source new high-quality introducers of civil litigation work, including referral agencies, claims management companies (CMCs), other law firms, and relevant professional services.

• Relationship Management: Develop, maintain, and nurture long-term relationships with introducers, serving as the primary point of contact to ensure a consistent flow of high-volume, quality instructions.

• Sales & Negotiation: Lead all commercial negotiations and formalize contractual agreements with new introducers, ensuring the firm's profitability and adherence to the SRA Code of Conduct on referrals.

• Performance & Reporting: Establish and meet rigorous KPIs and new instruction targets on a monthly and quarterly basis. Track and analyze the performance, conversion rates, and profitability of all introducers, providing regular, detailed reports to senior management.

• Financial Oversight: Monitor and actively manage all contractual clawbacks with introducers as and when they fall due, working closely with the Finance team to minimize risk and manage cash flow.

• Process Improvement: Collaborate with the Directors, Senior Managers, and First Response Team to ensure a seamless transition from initial enquiry to fee earner allocation.

• Market Strategy: Conduct continuous market research and competitor analysis to identify new growth opportunities, sectors, and changes in the civil litigation landscape.

About You:

• Experience: Significant, verifiable experience (5+ years preferred) in business development or a senior client relationship role within a Law Firm, specifically focused onhigh-volume or multi-track civil litigation (e.g., PI, consumer claims, debt litigation, or similar).

• Network: A strong, demonstrable network of existing contacts and introducers in the civil litigation sector is highly desirable.

• Commercial Acumen: Clear commercial astuteness with a proven ability to analyze data, negotiate favorable terms, and understand the Lifetime Value of a Client (LVC) and instruction profitability.

• Regulatory Knowledge: Clear understanding of the SRA regulatory framework and compliance requirements regarding client referrals and claims handling.

• Skills: Excellent interpersonal and presentation skills, with the ability to build trust and rapport quickly with senior external partners.

• Work Ethic: Proactive, target-driven, and able to work effectively and independently to achieve ambitious targets.

• Technical Proficiency: Strong proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Excel for detailed data analysis and pipeline management.

What We Offer

• Competitive base salary of (dependent on experience).

• A structured, highly competitive performance-based bonus scheme directly linked to new instructions and profitable revenue generation.

• Opportunities for professional growth and development.

• Flexible working arrangements.

• A dynamic and collaborative environment in the heart of Liverpool City Centre.