Business Centre Manager: Customer Experience & Ops

Office Angels; Hart; On-site; GBP 30,000; Full time

Job summary

A leading staffing agency is looking for a Business Centre Manager in Hart, England. This role involves managing a dynamic business centre, providing exceptional customer service, overseeing vendor relationships, and ensuring compliance with health and safety regulations. Candidates should possess strong leadership skills and experience in facilities management. The opportunity offers a competitive salary of £30,000 and a supportive work environment where individual contributions are recognized.

Qualifications

• Strong leadership and interpersonal skills.
• Exceptional customer service mindset.
• Experience in facilities management or a similar role.
• Proficiency in financial administration and invoicing.
• Familiarity with social media management.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide top-notch support to all licensees.
• Monitor and manage supplier and contractor renewals.
• Ensure that all building services are performed timely.
• Oversee the marketing of lettable space.
• Manage and enhance our social media platforms.
• Ensure a seamless move-in process for new clients.
• Handle internal office moves with precision.
• Develop strong working relationships with contractors.
• Raise monthly client invoices and manage supplier invoices.
• Collaborate with H&S officers for compliance.

Skills

Leadership skills

Customer service mindset

Financial administration

Social media management

Multitasking

Tools

Sage 50

Job description

A leading staffing agency is looking for a Business Centre Manager in Hart, England. This role involves managing a dynamic business centre, providing exceptional customer service, overseeing vendor relationships, and ensuring compliance with health and safety regulations. Candidates should possess strong leadership skills and experience in facilities management. The opportunity offers a competitive salary of £30,000 and a supportive work environment where individual contributions are recognized.