Business Centre Manager

Office Angels; Hook; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment firm is seeking a Business Centre Manager in Hook. This role involves managing a business centre, emphasizing outstanding customer service and facilities management. Responsibilities include managing contractors, overseeing marketing, ensuring compliance, and providing exceptional support to licensees. The ideal candidate has strong leadership skills, experience in a similar role, and the ability to multitask effectively. This position offers a competitive salary of £30,000 and opportunities for growth within a vibrant community.

Benefits

Competitive salary

Opportunities for personal and professional growth

Responsibilities

• Provide top-notch support to all licensees.
• Monitor and manage supplier and contractor renewals.
• Ensure timely building services maintenance.
• Oversee marketing of lettable space.
• Manage social media platforms and website.
• Ensure seamless onboarding for new clients.
• Handle internal office moves.
• Develop relationships with contractors.
• Raise client invoices and manage finances.
• Ensure compliance with health and safety regulations.

Skills

Strong leadership and interpersonal skills

Exceptional customer service mindset

Experience in facilities management or a similar role

Proficient in financial administration and invoicing

Familiarity with social media management

Ability to multitask in a fast-paced environment

Job description

Business Centre Manager

Location: HOOK

Contract Type: Permanent

Working Pattern: Full Time

Salary: £30,000

Are you ready to take on an exciting challenge in the heart of a thriving business community? Our client seeks a dynamic Business Centre Manager to join their team! This is a rare opportunity to play a vital role in managing a vibrant business centre while delivering exceptional service to our diverse clientele.

About the Role:

As the Business Centre Manager, you will be at the forefront of creating an outstanding experience for our licensees. Your responsibilities will include:

• Customer Service Excellence: Provide top-notch support to all licensees, ensuring their needs are met for a productive and successful business environment.
• Vendor Management: Monitor and manage supplier and contractor renewals, including but not limited to Buildings Insurance, Energy providers, and refuse collection. Collaborate with the Finance Director to secure the best prices.
• Building Oversight: Ensure that all building services, such as Emergency Lighting, Alarms, and Boiler maintenance, are performed timely and efficiently.

Marketing Management: Oversee the marketing of lettable space, including liaising with commercial agents, arranging viewings, local advertising, promotions, and contract negotiations.

Social Media Presence: Manage and enhance our social media platforms and website to keep our brand vibrant and engaging.

Client Onboarding: Ensure a seamless move-in process for new clients, addressing all expectations from furniture to telephony requirements.

Internal Coordination: Handle any internal office moves with precision and care.

Contractor Relations: Develop and maintain strong working relationships with contractors to ensure efficient and cost-effective maintenance services.

Financial Administration: Raise monthly client invoices and manage supplier invoices, alongside bank and accounting reconciliations using Sage 50.

Health & Safety Compliance: Collaborate with Health & Safety Officers to ensure the building complies with all regulations and standards for H&S and Fire Risk Assessment.

What We're Looking For:

• Strong leadership and interpersonal skills
• Exceptional customer service mindset
• Experience in facilities management or a similar role
• Proficient in financial administration and invoicing
• Familiarity with social media management
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a vibrant community that values innovation and collaboration.
• Enjoy a competitive salary of £30,000 and the opportunity for personal and professional growth.
• Work in a supportive environment where your contributions are recognised and appreciated.

Ready to Make an Impact?

If you are enthusiastic about delivering exceptional service and thrive in a dynamic work environment, we want to hear from you! Take the next step in your career and apply today for the Business Centre Manager position.

Join us in building a fantastic community where businesses can flourish. Your future starts here!

Apply Now!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.