Business Analyst - MS Dynamics CRM and Marketing

Lorien; London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A specialized technology company in London seeks a Business Analyst for a 6-month contract. This role involves creating a standard CRM solution, collating data for marketing performance, and managing stakeholder communications. A strong background in MS Dynamics CRM and experience in global projects are essential. This remote position offers competitive conditions and the opportunity to work with diverse teams.

Qualifications

• Experience working in global organisations.
• Experience with Global CRM systems, especially with Microsoft Dynamics.
• Experience on global data and reporting solutions.

Responsibilities

• Create a global standardised CRM solution.
• Collate data sources and build marketing performance reports.
• Synchronise CRM consent data and streamline consent capture.

Skills

Business Analyst expertise

Context switching and stakeholder management

Methodical and detailed requirements/user story capture

Clear and frequent communications

Confidence to challenge assumptions

Able to work under pressure

Tools

Microsoft Dynamics CRM

Job description

Business Analyst - MS Dynamics CRM and Marketing

6 Month Contract - Inside IR35 (Umbrella/PAYE)
Remote / Paddington

My client who are a specialised technology company are looking to recruit a Business Analyst with MS Dynamics CRM and Marketing experience to join them on an initial 6-month contract, working with their team based remotely.

Projects for the Business Analyst with MS Dynamics CRM and Marketing experience

• me+ Global Project - Creating a global standardised CRM solution for CIC Agents
• Global Marketing Performance - Collating disparate data sources into a centralised location and building reports and dashboards that clearly show marketing performance per market
• Consent 2.0 - Synchronise CRM consent data with OneTrust and streamline the way consent is captured for HCPs globally

Specific skills and capabilities for the Business Analyst with MS Dynamics CRM and Marketing experience

• Business Analyst expertise
• Context switching and stakeholder management
• Methodical and detailed requirements/user story capture
• Clear and frequent communications with all stakeholders and the project team
• Confidence to challenge assumptions during meetings and provide alternative suggestions
• Ask questions to help elicit requirements
• Able to work under pressure and competing priorities

Specific experience for the Business Analyst with MS Dynamics CRM and Marketing

• Worked in global organisations'
• Worked on Global CRM systems especially with Microsoft Dynamics
• Worked on global data and reporting solutions
• Worked with Marketing, Sales and Customer Interaction Centre stakeholders

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.