Business Analyst

Rhian_Convatec; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading global medical technology firm is seeking an IT Business Analyst to ensure effective communication between business and technical teams. The role involves collaborating on requirements and delivering solutions in a remote setting. Candidates should have a strong background in IT analysis, preferably within the medical devices or pharmaceutical sectors. This position offers a competitive salary and various employee benefits including a global incentive plan and flexible work hours.

Benefits

Annual global incentive plan-bonus

Corporate values and support for development

Home office possibilities

Meal allowances and pension plan options

Qualifications

• Experience in the Medical Devices/Pharmaceutical Industry.
• Strong analytical skills to translate business needs into technical requirements.
• Proficiency in requirement gathering techniques.

Responsibilities

• Collaborate with stakeholders to understand business objectives.
• Document user stories and functional/non-functional requirements.
• Communicate systems requirements and maintain processes.

Skills

Customer-first mindset

Fluency in written and spoken English

Excellent listening and questioning skills

High level of accuracy and attention to detail

Flexible and agile mindset

Education

Bachelor’s degree in Computer Science or related field

3+ Years experience as IT Business Analyst

Tools

JIRA

Confluence

Visio

Job description

About Convatec

Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With around 10,000 colleagues, we provide products and services in almost 100 countries, united by a promise to be forever caring. Convatec’s revenues in 2023/2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit convatecgroup.com.

Place of work: Remote, Slovakia

Wage (gross) and other rewards: minimum 2000€ / monthly (depending on experience and candidate quality) + Annual global incentive plan-bonus and other benefits in compliance with the company’s social benefit program

Contract type: full-time

Start date: by agreement

Key responsibilities and authority

• Collaborate with stakeholders to understand business objectives, processes, and requirements.

• Conduct interviews, workshops, and analysis sessions to elicit and document user stories, use cases, and functional/non-functional requirements.

• Capture Business Requirements, Business Cases, Functional Specifications, creating and elaborating user stories.

• Drive awareness of requirements across business units and identify standard systems processes through evaluation of real-time data.

• Determine and develop user requirements for systems in production, to ensure maximum usability.

• Partner with stakeholders across business units (e.g., sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively with production, managerial, and executive teams.

• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.

• Maintain relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.

• Create comprehensive and clear documentation such as BRD, FRD, and use case specifications.

• Develop process models, workflow diagrams, and prototypes to depict proposed solutions.

• Work closely with IT Architects, technical teams, and vendors to design feasible solutions that fulfill business needs.

• Evaluate existing Convatec systems and propose improvements or new solutions to optimize processes.

• Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements.

• Collaborate with project managers, developers, and testers to ensure successful project delivery.

• Serve as thought leader for technical business processes, developing systems prototypes that promote efficiency and productivity.

• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.

• Assist in test planning and support the Technical teams in developing test cases that validate implemented solutions against requirements.

• Participate in user acceptance testing (UAT) and ensure solutions meet business expectations.

• Support handover of new solutions and support documentation to Operations Teams.

Key requirements

• Customer-first mindset

• Ability to bridge communications between business and technical teams.

• Fluency in written and spoken English, including the ability to summarise complex information.

• Excellent listening, questioning, presentation and facilitation skills.

• High level of accuracy and attention to detail.

• Ability to self-organise.

• Capacity to balance priorities and workloads.

• Ability to facilitate workshops with senior stakeholders to challenge and refine requirements.

• Flexible and agile mindset with the ability to work across different team functions and projects.

• Experience of working in a global business environment.

• Experience in the Medical Devices/Pharmaceutical Industry.

• Experience with data analysis, SQL, or business intelligence tools.

• Certification in Business Analysis (e.g., CBAP) or relevant certifications.

Education / Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.

• 3+ Years experience as IT Business Analyst or in a similar role.

• Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements.

• Proficiency in requirement gathering techniques, process modeling, and documentation tools (e.g., JIRA, Confluence, Visio, prototype/wireframes, and user journey flows).

• Excellent communication skills to interact with diverse stakeholders and convey technical information clearly.

• Familiarity with Agile, Scrum, or other project management methodologies.

• Understanding of software development lifecycle (SDLC) and its phases.

• Experience within the Medical Device Technology / Health Care field is a plus.

• Experience with data analysis, SQL, or BI tools.

• Certification in Business Analysis or related professional certifications.

Languages

Speaking: English; Writing/Reading: English

*Additional languages as required or nice to have

Working conditions

Remote working with a flexible approach to office work which may differ based on location.

Special factors

Flexibility in working hours depending on project scope.

Our ambitions will bring the best out in you. You’ll be pushed to aim higher and own your work, with support to make things happen. This is challenging but rewarding as it helps improve lives.

This is stepping up to a challenge. This is work that moves you.

Note: Please send your CV only in English.

Employee perks and benefits:

• Annual global incentive plan-bonus.
• Large corporate presence with global representation and manufacturing.
• Stable employer for Michalovce city and surroundings.
• Corporate values: Improve care, Deliver results, Grow together, Own it, Do what’s right.
• Convatec Day – an extra day off.
• Home office possibilities and flexible hours.
• Introduction program, development training, and career opportunities for internal employees.
• Referral bonus, recognition program.
• Meal allowances and pension plan options.
• Social fund and employee discounts in Michalovce city.

Working Conditions:

• Work in office, production center, and laboratory.
• Availability to travel, both international and national.

Company:

Unomedical s.r.o. (member of the Convatec group) Priemyselný park 3, 071 01 Michalovce, Slovakia

Email: [e-mail]

#LI-AN1

#LI-Remote

Important notices

Beware of scams online or from individuals claiming to represent Convatec. A formal recruitment process is required for all opportunities prior to any offer. If approached suspiciously, contact [e-mail].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants. No one will be discriminated against for race, religion, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, or other protected characteristics.