Business Analyst

Randstad; Thatcham; On-site; GBP 52,000; Full time

Job summary

A leading recruitment and business support agency is seeking a Commercial Digital Business Analyst to enable digital transformation across commercial teams in the UK and Ireland. This role involves delivering insight-driven analysis, optimizing processes, and implementing compliant digital solutions. Candidates should have proven business analysis experience, strong project management skills, and proficiency in Microsoft 365 tools. A collaborative, fast-paced environment awaits you with opportunities for high-impact contributions.

Qualifications

• Proven experience in a Business Analyst or similar role.
• Strong project management skills.
• Ability to rapidly upskill in emerging digital tools.

Responsibilities

• Support the Commercial team with in-depth analysis of new commercial initiatives.
• Analyse current business processes to identify inefficiencies.
• Develop 'as-is' and 'to-be' process maps and documentation.

Skills

Business Analysis

Project Management

Microsoft 365

Data Security

Customer Service

Education

Degree-level education or equivalent experience

Tools

Power BI

SharePoint

Power Apps

Power Automate

Job description

Commercial Digital Business Analyst

Location: Maidenhead

Contract Duration: 12 months

Salary: £51,333.75 per annum

Hours: 37.5 hours per week

The Role

We are seeking a Commercial Digital Business Analyst to support commercial teams across the UK and Ireland by delivering insight-driven analysis, process optimisation, and digital solutions. This role plays a key part in enabling commercial excellence through the evaluation, design, and implementation of compliant digital tools and processes.

You will work closely with commercial stakeholders, innovation teams, and third-party suppliers to analyse opportunities, improve workflows, and support the delivery and adoption of digital initiatives.

Key Responsibilities

• Support the Commercial team with in-depth analysis of new commercial initiatives and opportunities
• Analyse current business processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Develop "as-is" and "to-be" process maps, data flow diagrams, and supporting documentation
• Build, configure, and maintain compliant digital solutions using approved tools and platforms
• Liaise with internal teams and third-party suppliers to support commercial projects and initiatives
• Deliver remote demonstrations and training sessions to support adoption of new digital tools, platforms, or processes
• Support the maintenance of Software Development Lifecycle (SDLC) documentation and best practices
• Collaborate with EMEA stakeholders on commercial and data privacy-driven initiatives where required

Key Accountabilities

• Ensure all activities comply with quality system and data governance requirements
• Deliver accurate, timely, and high-quality support to internal customers
• Identify and address data privacy, data management, and system integration issues, including preventative measures

Skills & Experience Required

• Degree-level education or equivalent experience
• Proven experience in a Business Analyst or similar role
• Strong project management skills
• Proficient in Microsoft 365 tools, including Power BI, SharePoint, Power Apps, and Power Automate
• Ability to rapidly upskill in emerging digital tools and best practices
• Understanding of data security principles and privacy by design
• Experience working in customer service, commercial support, or business support environments

Why Apply?

This is a fantastic opportunity to contribute to high-impact commercial initiatives in a collaborative and fast-paced environment. You'll play a key role in enabling digital transformation, improving commercial processes, and supporting cross-functional teams across the UK and Ireland.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.