Business Analyst

Harvey Nash; North East; On-site; GBP 40,000 - 55,000; Full time

Job summary

A recruitment agency is seeking a skilled Business Analyst to support a public sector programme in the North East of England. The successful candidate will implement regulatory changes to a legacy system and ensure efficient processes. Key responsibilities include facilitating workshops, managing the product backlog, and assessing change requests. Candidates should have strong experience as a Business Analyst and be familiar with Agile delivery practices. The role requires in-office presence three days a week.

Qualifications

• Strong experience as a Business Analyst with system upgrades/enhancements, specifically around regulatory changes.
• Excellent facilitation and communication skills.
• Familiarity with Agile delivery practices.

Responsibilities

• Assess and support incoming change requests.
• Facilitate 3 Amigos sessions and requirement elaboration workshops.
• Create and manage tickets and maintain the product backlog.
• Conduct process mapping and user journey mapping.
• Facilitate workshops to clarify and gather requirements.

Skills

Business Analyst experience

Facilitation skills

Communication skills

Agile delivery practices

Stakeholder management

Tools

Java

Job description

We're seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit.

In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient as possible as well as full compliance with the new changes.

Key Responsibilities

• Assess and support incoming change requests
• Facilitate 3 Amigos sessions and requirement elaboration workshops
• Create and manage tickets and maintain the product backlog
• Conduct process mapping and user journey mapping
• Facilitate workshops to clarify and gather requirements
• Identify and manage stakeholders effectively
• Provide technical insight where beneficial to support delivery

The Ideal Candidate

• Strong experience as a Business Analyst with system upgrades/enhancements – specifically around regulatory changes
• Excellent facilitation and communication skills
• Familiarity with Agile delivery practices
• Technical understanding of systems (Java experience is advantageous)
• Located around the Newcastle Upon–Tyne area as you will be required to be in the office three days per week

If this role sounds like a great opportunity, apply now!