Business Analyst

Virgin Atlantic; Crawley; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading travel company in the UK seeks a Business Analyst to improve business processes and deliver value through effective analysis. The ideal candidate will have proven experience in a waterfall environment, exceptional stakeholder engagement skills, and the ability to communicate clearly at all levels. This hybrid role offers a 12-month fixed-term contract with competitive working hours and collaboration across departments.

Qualifications

• Proven experience in business analysis within a waterfall environment.
• Exceptional skills in documentation and process mapping.
• Ability to communicate and challenge processes at all levels.

Responsibilities

• Analyze business processes and identify improvement opportunities.
• Collaborate with departments to gather requirements.
• Develop and maintain clear documentation for stakeholders.
• Deliver business analysis services with a structured approach.

Skills

Business analysis skills

Stakeholder engagement

Documentation skills

Process mapping

Communication skills

Tools

Azure DevOps

PowerPoint

Excel

Word

Visio

Job description

Job Description

Job details

Hours: 37.5 per week, Monday - Friday
Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley, West Sussex
Contract: 12 month fixed term contract
Closing Date: 12th December 2025

In a nutshell

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

As a Business Analyst within our Virgin family, you'll conduct effective business analysis services to clarify, define and evaluate business problems, opportunities and requirements for change to support the identification of solutions which deliver value to our business. You are detail-driven with excellent influencing, negotiation, and communication skills to elicit, analyse, and challenge business requirements. You have focus on delivering the anticipated benefits with a real focus on non-digital projects within a Waterfall methodology.

What You'll Do

• Dive into business processes, analyse them, and uncover opportunities for improvement.
• Collaborate across departments to gather requirements and create actionable insights.
• Develop clear, concise documentation, ensuring stakeholders are always on the same page.
• Deliver your business analysis services with a clearly documented approach plan that is communicated to your team.
• Proactively contribute to supporting continuous improvements and best practises throughout the BA community.

What You Bring

• Proven business analysis skills within a waterfall environment for non-digital Tech projects.
• Exceptional skills in stakeholder engagement, documentation, and process mapping.
• Ability to communicate at all levels with confidence to challenge adoption of Business Analysis best practice.
• Experience working with standard tools such as Azure dev ops, PowerPoint, Excel, Word and Visio.

If this sounds like you and you wish to join us on this exciting journey, we would love to hear from you!