Business Analyst

JR United Kingdom; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm is seeking an experienced Business Analyst for a global transformation programme focusing on entitlements and tax processing. The ideal candidate will have over 5 years of experience in Global Custody, strong knowledge of Tax Operations Management, and familiarity with platforms like BaNCS and Xceptor. This role offers a hybrid working model with a required office presence in London.

Benefits

Opportunity to work on a high-profile programme

Hybrid working model with office presence

Exposure to leading platforms and regulatory change

Qualifications

• 5+ years of experience as a Business Analyst within Global Custody or Asset Servicing.
• Strong knowledge of Tax Operations Management and Entitlements Processing.
• Proven track record on large, multi-year global transformation programmes.

Responsibilities

• Gather, analyse, and document business and functional requirements.
• Support build, testing, and implementation phases.
• Collaborate with business teams for successful delivery.

Skills

Business and functional requirements gathering

Data analysis and mapping

Stakeholder management

Agile and Waterfall delivery

Communication skills

Tools

MS Office (Excel, PowerPoint, Word, Visio)

BaNCS

IMActions

Xceptor

Job description

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Business Analyst – Entitlements & Tax Processing

Employment Type: Contract

Location: London (Hybrid)

About the Role

We are looking for a Business Analyst to join a major global Entitlements and Tax Processing transformation programme. The initiative is focused on implementing enterprise platforms (IMActions, BaNCS, Xceptor) to deliver scalable, automated solutions for corporate actions, tax, and client data change.

This role will primarily focus on strategic client data and tax change initiatives, working closely with business and technology teams to define requirements, shape solutions, and support delivery across the full project lifecycle.

Key Responsibilities

• Gather, analyse, and document business and functional requirements.
• Work with design and technology teams to ensure solutions meet requirements.
• Support build, testing (system, SIT, UAT), and implementation phases.
• Conduct data analysis and data mapping for system integration.
• Collaborate with business teams to ensure successful delivery and operational readiness.
• Provide BA leadership and guidance, ensuring high standards across deliverables.

Key Skills & Experience

• 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing.
• Strong knowledge of Tax Operations Management and Entitlements Processing.
• Experience with BaNCS, IMActions, and Xceptor (highly desirable).
• Proven track record on large, multi-year global transformation programmes.
• Skilled in requirements gathering, process modelling, data analysis, and stakeholder management.
• Knowledge of Agile and Waterfall delivery, with hands-on experience in story/EPIC writing.
• Proficiency in MS Office (Excel, PowerPoint, Word, Visio).
• Excellent communication and stakeholder engagement skills.

Why Apply?

• Opportunity to work on a high-profile, global transformation programme.
• Hybrid working model (London office presence required).
• Exposure to leading entitlements and tax platforms and complex regulatory change.

Apply today if you are an experienced Business Analyst ready to contribute to a global-scale Entitlements & Tax Processing programme…