Business Administrators - Workforce Systems

Aneurin Bevan University Health Board; Newport; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading NHS organisation in Newport is seeking a Business Administrator to join their Facilities Team. The role involves managing electronic workforce systems, ensuring accurate updates of staff rosters, and providing support for staff enquiries. Candidates should have administrative experience, knowledge of NHS systems, and be meticulous in managing workload. A flexible approach and excellent communication skills are required. The position offers competitive pay, varied shift patterns, and opportunities for professional development.

Benefits

Extensive training and development opportunities

Flexible working arrangements

Occupational health support

Qualifications

• Must have prior administrative experience, preferably within the NHS.
• Experience using Health Roster and ESR is necessary.
• Familiarity with NHS workforce policies is beneficial.

Responsibilities

• Manage staff allocations and respond to enquiries regarding pay and rosters.
• Ensure all roster changes are updated promptly.
• Run reports to identify workforce standards compliance.

Skills

Excellent Communication skills

Ability to plan and organise workload

Microsoft 365 proficiency

Attention to detail

Welsh language skills

Education

Maths & English GCSE A-C grade or equivalent

NVQ Business Administration Level 3 or equivalent experience

ECDL full passport or equivalent IT skills

Tools

ESR

Health Roster

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Business Administrators - Workforce Systems

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Business Administrator. This post will be based at St Cadoc's Hospital, Newport.

The Estates and Facilities Business Administrator will be efficient in the day to day use of Health Board electronic workforce systems including payroll workbooks, health roster and ESR. The post holder will oversee a number of Estates and Facilities rosters under the supervision of the Business Administration Team Leader.

The post holder will be responsible for ensuring all roster changes are updated in a timely manner to support the service requirement. It is essential the post holder has a full understanding of all workforce systems, including creating, maintaining and updating rosters, inputting unavailability's and updating employment information. This will need to be undertaken accurately and promptly into multiple systems ensuring efficient and effective staffing within the departments, in line with policies and procedures.

Full & part time hours available working various shift patterns over 7 days a week.

Times are mixed and range from 06:00-14:00, 07:00-15:00, 08:00-16:00, 09:00-17:00, 10:00-18:00 & 14:00-22:00.

Main duties of the job

The post holder will provide an effective first point of contact service for staff enquiries relating to pay, rostering, absence and ESR. They will allocate staff to remaining shifts according to the roster template and staff availability, following standard operating procedures to ensure resources are organised efficiently and effectively based on the most cost-effective method.

The post holder will run reports to analyse and identify any non-compliance with workforce standards i.e., PADR, outstanding fit notes and annual leave entitlements following standard operating procedures. They will also methodically arrange meetings and related documentation in line with workforce policies and procedures.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

• Maths & English GCSE A-C grade or equivalent.
• NVQ Business Administration Level 3 or equivalent experience
• Extensive knowledge of NHS workforce systems in particular ESR and Health Roster.
• Knowledge of administrative systems, clerical/office procedures, and data input procedures
• Working knowledge of ABUHB workforce policies
• ECDL full passport or equivalent demonstrable IT skills

Experience

• Previous administrative experience preferably in an NHS organisation
• Experience of using Health roster and ESR
• Substantial experience of using Microsoft 365, including Outlook, Excel and Word.
• Experience of team working to achieve deadlines and objectives
• Experience and understanding of preparing and managing staff rosters

Skills and Attributes

• Excellent Communication skills (verbal and written)
• Ability to plan and organise allocated work load
• Accurate and methodical in all aspects of work
• Ability to use initiative and meet deadlines
• Excellent attention to detail
• Able to work under sustained pressure
• Self-motivated
• Committed to the service requirements
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other

• Flexible approach to work
• Commitment to achieving high quality standards of work
• Positive attitude and reactive to change
• Willingness to share knowledge and support others
• Ability to travel between sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum pro rata