Business Administrator Apprentice, IT Department, Barnsley College, Church Street, S70 2AX

Barnsley College; Barnsley; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local educational institution in Barnsley seeks a Business Administration apprentice. The role involves working independently and developing administrative services. Responsibilities include managing records, using IT solutions, and undertaking project management tasks, with a structured training schedule in place.

Qualifications

• Ability to use multiple IT packages and systems.
• Good communication skills across various platforms.
• Experience in documenting and handling confidential information.

Responsibilities

• Maintain records and manage files competently.
• Create proposals and perform financial processes.
• Manage tasks and prioritize effectively.

Skills

IT skills

Interpersonal skills

Communication

Problem-solving

Project management

Education

Intermediate Technical Certificate

Job description

Overview

The Business Administration apprentice post is a role with transferable knowledge, skills and behaviours. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Responsibilities

• IT: Use multiple IT packages and systems to write letters and/or emails, create proposals, perform financial processes, record and analyse data; choose the most appropriate IT solution to suit the business problem; update and review databases, record information and produce data analysis where required.


• Record and Document Production: Produce accurate records and documents including emails, letters, files, payments, reports and proposals; make recommendations for improvements and present solutions to management; draft correspondence, write reports and review others’ work.


• Maintain records and files: Handle confidential information in compliance with the organisation's procedures; coach others in the processes required to complete these tasks.


• Decision Making: Exercise proactivity and good judgement; make effective decisions based on sound reasoning and seek advice of more experienced team members when appropriate.


• Interpersonal Skills: Build and maintain positive relationships within the team and across the organisation; demonstrate ability to influence and challenge appropriately; be a role model to peers and team members, developing coaching skills as knowledge and skills are gained.


• Communication: Demonstrate good communication skills across face-to-face, telephone, writing or digital platforms; use the most appropriate channels; communicate with agility and carry authority; apply social media solutions; answer questions from inside and outside the organisation.


• Quality: Complete tasks to a high standard; apply expertise, review processes autonomously and suggest improvements; share administrative best-practice across the organisation; apply problem-solving to resolve challenging or complex issues.


• Planning and organisation: Initiate and complete tasks, manage priorities and time to meet deadlines; manage expectations of colleagues at all levels; suggest improvements to working practices; manage resources; organise meetings and events, take minutes and create action logs.


• Project Management: Use project management principles and tools to scope, plan, monitor and report; plan required resources to deliver projects.


• Working week and training: On-site working week Monday to Thursday 8:30am–5:00pm; Friday 8:30am–4:30pm; six hours per week off-the-job training at Barnsley College or your place of work.

Qualifications

• Student to complete an Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice.