Business Administrator Apprentice

DACHSER SE; Dartford; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading logistics company in Dartford is offering a Business Administrator Apprenticeship. This 2-year program includes structured training and practical experience, allowing you to earn while you learn. Responsibilities include assisting with invoicing, managing inquiries, and supporting the Accounts Payable team. Ideal candidates should have excellent communication and organizational skills. Comprehensive benefits include annual leave, life assurance, and a pension plan, fostering a balanced work-life environment.

Benefits

Free Car Parking

25 Days annual leave plus 8 days bank holiday

Life Assurance

Employee Assistance Programme

Employee Discounts

Pension Plan

Health Perks

Internal Referral Fees

Long Service Awards

Qualifications

• Strong communication skills, both verbally and in writing.
• Excellent organizational and planning abilities.
• Ability to identify issues and implement solutions.
• Commitment to accuracy and precision in tasks.
• Skills with various software and systems.
• High standards of service and relationship building.
• Ability to manage multiple tasks and meet deadlines.
• Adaptability to changing priorities.

Responsibilities

• Assist with the processing of invoices and ad-hoc projects.
• Prepare and issue invoices for freight services.
• Review and process incoming invoices and credit notes.
• Respond to inquiries related to invoices.
• Manage incoming mail and direct it appropriately.
• Handle incoming phone calls with professionalism.

Skills

Effective communication

Organizational skills

Problem-solving abilities

Attention to detail

Software proficiency

Customer service orientation

Job description

Job ID: 5125 | Work Model: Full-Time | Contract Type: Permanent | Job Category: Finance / Controlling / Taxes

Role: Business Administrator Apprentice

Contract: Apprenticeship

Hours: Monday – Friday 08:30-17:30

Location: Dartford

Why Join DACHSER?

Kickstart your career with Dachser by joining our 2-year Level 3 Business Administration Apprenticeship. This is your chance to gain a nationally recognised qualification while learning on the job in a dynamic, international logistics company. You’ll develop practical skills, build valuable experience, and earn while you learn — all within a supportive environment that invests in your future. With structured training, hands‑on responsibilities, and opportunities to grow, this apprenticeship is the perfect pathway to launch a successful career in business administration.

Purpose of the role

Assist the Accountant / Accounts Payable Team Leader in the centralised Accounts Payable function and ad‑hoc projects. Ensure the accurate and efficient processing of invoices and credits. Build and maintain strong working relationships with both internal teams and external suppliers.

Key Responsibilities

• Prepare and issue accurate invoices for freight services provided, ensuring all details are correct and in line with service agreements.
• Review and process incoming invoices and credit notes from suppliers, verifying accuracy, ensuring compliance with company policies, and resolving any discrepancies.
• Respond to and resolve any inquiries or disputes related to customer and supplier invoices, ensuring timely and effective communication to maintain strong relationships.
• Efficiently manage incoming mail, sorting and distributing it to the appropriate teams or departments in a timely manner.
• Effectively manage and prioritise tasks, ensuring all invoicing, processing, and queries are handled within required timeframes to meet business deadlines.
• Answer and redirect incoming phone calls, ensuring prompt and professional responses, and providing assistance or transferring to the relevant departments when necessary.

The Ideal candidate will have

• Able to convey information clearly and effectively, both verbally and in writing.
• Strong organisational and planning abilities: Skilled at organising tasks and managing priorities to ensure efficient workflow.
• Proactively identify issues and implement effective solutions.
• Consistently ensures accuracy and precision in all tasks.
• Highly skilled with a range of software and systems to support day‑to‑day operations.
• Committed to delivering a high standard of service and building positive relationships.
• Able to manage multiple tasks efficiently, consistently meeting deadlines.
• Comfortable adjusting to changing priorities and new challenges with ease.
• Displaying a professional yet friendly attitude, fostering open communication.

Benefits That Support You

At DACHSER, we believe in taking care of our people — inside and outside of work. Here’s what you can enjoy as part of our team :

• Free Car Parking — hassle‑free parking every day, so your commute is stress‑free.
• 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
• Life Assurance — Death in Service benefit to provide peace of mind for you and your loved ones.
• Employee Assistance Programme — confidential support to help you manage any personal challenges affecting your wellbeing and work.
• Employee Discounts — from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
• Pension Plan — a flexible, tax‑efficient pension scheme where you decide your contribution level, helping you plan.
• Health Perks — free eye tests and money‑off vouchers to keep you feeling your best.
• Internal Referral Fees — know someone perfect for the team? Earn rewards by referring great talent.
• Long Service Awards — we celebrate and reward your loyalty and commitment over time.

Join Our Inclusive Family

At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you.