Breakfast Manager

InterContinental Hotels Group; Glasgow; On-site; GBP 32,000; Full time

Job summary

A global hotel chain in Glasgow is seeking a Breakfast Manager to lead the breakfast team and enhance guest experiences. The role involves overseeing service standards, staff training, and team management. Ideal candidates will have F&B management experience in hotels, a passion for guest service, and the ability to support a diverse team. This position offers a competitive salary and various employee benefits aimed at promoting well-being and career development.

Benefits

Financial security with competitive salary

Growth and development opportunities

Colleague perks with discounted rates

Wellbeing support programs

Hotel-specific benefits and gifts

Qualifications

• Experience in hotel F&B management, especially managing a busy breakfast team.
• Dedication to improving guest experiences and hotel breakfast scores.
• Ability to manage a diverse team and provide support.

Responsibilities

• Manage breakfast team to ensure high service standards.
• Oversee rotas, recruitment, and training of team members.
• Collaborate with F&B managers for consistent guest experiences.

Skills

F&B Management experience

Passion for excellent guest service

Team management skills

Ability to support team needs

Job description

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Hotel: Grand Central Glasgow (GLAGS), 99 Gordon Street, G1 3SF

voco Grand Central Hotel, we are looking for a Breakfast Manager (Full-Time) to join us in creating a warm voco welcome for our guests!

Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history and story-telling with our relaxing spaces for guests to enjoy.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression . With a focus on our environment , you will be greeted by environmentally conscious innovations from start to finish.

Responsibilities

As a Breakfast Manager your main duties and responsibilities will be managing our breakfast team to ensure a voco standard breakfast service and consistently improving our breakfast scores! Our Breakfast Manager will be in charge of rotas, recruitment and training of our breakfast team and you will be someone who enjoys developing team members to reaching their full potential.

You will work closely with the other F&B Managers and our F&B Operations Manager, to ensure consistent guest experiences and escalate any issues. As part of this role, you will also oversee our Afternoon Tea service and manage any annual leave requests and sickness.

Qualifications

We are looking for someone who has…

• F&B Management experience within a Hotel environment, it would be beneficial if you have specifically managed a busy Breakfast team with multiple part-time team members
• Passion for providing excellent guest service, keen to always go above and beyond to improve Hotel Breakfast scores and provide great experiences for guests and external customers
• Experience managing a team with diverse needs, you will be someone who enjoys ensuring the teams needs are being catered to and that you are there to support when needed
• Overall, ready to work in our voco team and provide our guests with a warm Glasgow welcome!

Benefits

Being a host at voco, we offer you the following benefits…

• Financial security - £31,500.00 per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks- worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing– generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
• Hotel specific benefits– generous discounts in our Champagne Bar (*must be booked inline with process) plus a variety of different gifts on milestone occasions to celebrate with you!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! Check out our Instagram page @vocograndcentral to see more.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.