Branch Supervisor

Wolseley UK; Castleford; On-site; GBP 28,000; Full time

Job summary

A leading specialist trade merchant is seeking a full-time Branch Supervisor in Castleford. This permanent role involves supporting the Branch Manager, serving customers on the trade counter, and general warehouse duties. Candidates should have a Full UK Manual Driving Licence, prior supervisory and customer service experience, along with strong communication and IT skills. The position offers a competitive salary of £27,500 plus bonuses and excellent benefits, including healthcare access and a pension scheme.

Benefits

Bonus potential

Enhanced maternity/adoption leave

Access to a range of discounts

Cycle to Work scheme

Healthcare access

Qualifications

• Full UK Manual Driving Licence is essential.
• Previous industry or merchant experience desirable.
• Prior supervisory experience in a customer service environment.

Responsibilities

• Support the Branch Manager with daily operations.
• Build rapport with customers & suppliers.
• Serve customers, offering advice and product knowledge.
• Perform general warehouse duties including picking and packing.
• Deliver plumbing and heating supplies locally.

Skills

Full UK Manual Driving Licence

Customer service experience

Excellent communication skills

Strong IT skills

Job description

Salary:

£27,500 + Bonus + Excellent Benefits

Branch Supervisor - Castleford (WF10 1PA) - Plumb Centre

So, who are we?

We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Supporting the Branch Manager with the day to day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including, goods in & out, picking and packing customer orders – this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
• Merchandising.in the branch.
• Delivering plumbing and heating supplies to our customers in the local area.

This is a full‑time, permanent role working 40 hours per week Monday to Friday 08.00am – 5.00pm and Saturday mornings on a rota basis 8.00am – 12.00pm.

Qualifications & Experience

• Full UK Manual Driving Licence is essential.
• Previous industry or merchant experience would be desirable.
• Prior supervisory experience in a customer service environment.
• Excellent communication skills and confidence interacting with customers to build strong relationships.
• Strong IT skills.

Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

We look forward to receiving your application.