Branch Sales Lead: KPI-Driven Customer Service

Wolseley; Truro; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading specialist trade merchant is seeking a Sales Supervisor in Truro to drive sales and ensure outstanding customer service. Applicants should have experience managing teams in a fast-paced environment and possess strong leadership skills. The role includes overseeing branch operations and motivating staff to meet targets. Benefits include a competitive salary, bonuses, and various employee discounts.

Benefits

Competitive salary

Bonus potential

Generous pension scheme

Access to healthcare and wellness programs

Online and high street discounts

Qualifications

• Experience in managing small teams in a challenging environment.
• Ability to motivate and inspire team members.
• Experience in a merchanting or retail environment.

Responsibilities

• Drive sales and service within the branch.
• Lead and inspire Sales Advisors to meet KPIs.
• Manage branch daytime security and operations.

Skills

Leadership

Customer service

Sales management

Data analysis

Team motivation

Job description

A leading specialist trade merchant is seeking a Sales Supervisor in Truro to drive sales and ensure outstanding customer service. Applicants should have experience managing teams in a fast-paced environment and possess strong leadership skills. The role includes overseeing branch operations and motivating staff to meet targets. Benefits include a competitive salary, bonuses, and various employee discounts.