Branch Operations Leader - People & Service Champion
LKQ Europe
Uma candidatura completa num minuto
Currículo e carta de apresentação personalizados, prontos a enviar.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
LKQ Europe is seeking an experienced Duty Manager to join our branch leadership team. You will lead the day-to-day operation of the branch across retail, warehouse and fleet, delivering an outstanding customer experience and maintaining high standards.
You will coach and develop colleagues, manage stock, drive performance, and ensure safety, compliance and a customer-focused culture across the team.
Qualificações
- Experience leading teams in retail, warehouse, logistics or distribution.
- Strong organisational and problem-solving skills.
- Excellent communication and relationship-building abilities.
- Experience managing KPIs and operational performance.
- Full UK driving licence.
Responsabilidades
- Lead day-to-day operation of the branch across retail, warehouse and fleet.
- Coordinate resources to ensure smooth operations and high customer service.
- Drive operational excellence by upholding standards, policies and procedures.
- Manage stock accuracy and stock takes.
- Support Click & Collect and delivery operations.
- Maintain fleet compliance and vehicle readiness.
- Coach, motivate and develop colleagues.
- Recruitment, onboarding and succession planning.
- Ensure a safe, compliant and inclusive workplace.
- Use KPIs and data to identify improvements.
Conhecimentos
Descrição da oferta de emprego
LKQ Europe is seeking an experienced Duty Manager to join our branch leadership team. You will lead the day-to-day operation of the branch across retail, warehouse and fleet, delivering an outstanding customer experience and maintaining high standards.
You will coach and develop colleagues, manage stock, drive performance, and ensure safety, compliance and a customer-focused culture across the team.
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