Branch Operations Leader: Customer-Centric & Growth

Euro Car Parts Limited

United Kingdom

Remote

GBP 26,000 - 32,000

Full time

20 hours ago
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Benefits offered by this job

Competitive Salary
Enhanced Annual Leave (Including Bank
Exciting Career Growth
Life Assurance
24/7 Employee Assistance Programme
Exclusive Gym Discounts
Healthcare Perks
Cycle to Work Scheme
Retail & Staff Discounts

Job summary

LKQ is seeking an experienced Duty Manager to join our branch leadership team. Reporting to the Branch Manager and working alongside other Duty Managers, you’ll lead the day‑to‑day operation of the branch across retail, warehouse and fleet functions, ensuring safety, service and commercial performance.

You’ll develop and motivate a high‑performing team, coach staff through performance conversations, manage KPIs, and drive continuous improvement to deliver exceptional customer experiences every

Qualifications

  • Experience leading teams in retail, warehouse, logistics or distribution.
  • Experience coaching and developing staff.
  • Strong organisational and problem-solving skills.
  • Excellent communication and relationship-building abilities.
  • Full UK driving licence.

Responsibilities

  • Lead day-to-day branch operations across retail, warehouse and fleet.
  • Ensure safety, efficiency and exceptional customer service.
  • Manage stock accuracy and stock take activities.
  • Maintain cash handling and stock procedures.
  • Drive branch sales, profit and KPIs.
  • Support recruitment, onboarding and development.

Skills

People leadership
Operational excellence
Customer service
Stock control
KPIs & reporting
Communication
Fleet operations
Problem-solving
UK driving licence

Tools

Operational systems
Reporting tools

Job description

LKQ is seeking an experienced Duty Manager to join our branch leadership team. Reporting to the Branch Manager and working alongside other Duty Managers, you’ll lead the day‑to‑day operation of the branch across retail, warehouse and fleet functions, ensuring safety, service and commercial performance.

You’ll develop and motivate a high‑performing team, coach staff through performance conversations, manage KPIs, and drive continuous improvement to deliver exceptional customer experiences every

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