Branch Operations Leader - Service, People & Growth

Euro Car Parts Limited; Leeds; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth

Life assurance

EAP (Employee Assistance Programme)

Gym discounts

Healthcare perks

Cycle to work

Retail & Staff discounts

Job summary

LKQ in Leeds is seeking an experienced Duty Manager to join the branch leadership team. You will help run the day-to-day operations across retail, warehouse and fleet, reporting to the Branch Manager and working with fellow Duty Managers to deliver exceptional service and commercial results.

The role emphasizes people development, high standards, and a safety-first culture, with opportunities to grow your career across the UK and Europe within LKQ.

Qualifications

• Proven experience leading teams in retail, warehouse or logistics.
• Strong coaching and people development skills.
• Excellent communication and customer service mindset.

Responsibilities

• Lead day-to-day branch operations across retail, warehouse and fleet.
• Coach and develop colleagues to high performance.
• Drive safety, compliance and operational standards.
• Ensure high standards of customer service and experience.
• Manage stock, inventories and KPIs to improve branch performance.
• Support recruitment and onboarding of staff.

Skills

People leadership

Customer service excellence

Operational excellence

Coaching and development

Communication skills

Job description

LKQ in Leeds is seeking an experienced Duty Manager to join the branch leadership team. You will help run the day-to-day operations across retail, warehouse and fleet, reporting to the Branch Manager and working with fellow Duty Managers to deliver exceptional service and commercial results.

The role emphasizes people development, high standards, and a safety-first culture, with opportunities to grow your career across the UK and Europe within LKQ.