Branch Operations Leader

Euro Car Parts Limited; Bangor; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including Bank 

Exciting Career Growth

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Limited in Bangor is seeking an experienced Duty Manager to lead branch operations across retail, warehouse and fleet, delivering exceptional service.

You will coach and develop teams, manage KPIs, ensure safety and compliance, and drive performance with a customer-focused mindset.

This role offers a varied leadership position with career progression within LKQ Europe.

Qualifications

• Previous supervisory or management experience within retail, warehouse, logistics or distribution.
• A full UK driving licence.
• Experience leading, coaching and developing teams.
• Strong organisational and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Experience managing KPIs and operational performance.
• A customer-focused mindset with a drive to deliver outstanding service.
• Good knowledge of stock control and operational processes.
• Strong commercial awareness and the ability to influence business performance.
• Confidence working with operational systems and reporting tools.
• A flexible approach and the ability to perform under pressure.
• Experience with fleet operations, inventory management or P&L responsibility would be advantageous but isn't essential.

Responsibilities

• Lead day-to-day operation of the branch across retail, warehouse and fleet.
• Coach, motivate and develop colleagues across all operational areas.
• Ensure safety, compliance and health & safety standards.
• Drive customer service excellence and branch performance.
• Manage stock accuracy, workflows and KPI targets.
• Oversee Click & Collect and delivery operations.
• Maintain branch presentation and cost control.

Skills

People leadership

Retail management

Operations coordination

KPIs & reporting

Stock control

Tools

Fleet operations

Job description

Euro Car Parts Limited in Bangor is seeking an experienced Duty Manager to lead branch operations across retail, warehouse and fleet, delivering exceptional service.

You will coach and develop teams, manage KPIs, ensure safety and compliance, and drive performance with a customer-focused mindset.

This role offers a varied leadership position with career progression within LKQ Europe.