Branch Operations Lead (Retail & Fleet)

LKQ Europe; Carisbrooke; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including Bank

Exclusive Gym Discounts

Job summary

LKQ Europe is seeking a Duty Manager to join the branch leadership team in England. You will lead day-to-day operations across retail, warehouse and fleet functions, develop a high-performing team and ensure outstanding customer service.

You’ll drive operational excellence, manage stock and processes, and support branch growth while maintaining safe, compliant operations. This role offers a competitive salary and strong career progression within the LKQ Europe network.

Qualifications

• Experience leading teams in fast-paced environments.
• Proven ability to coach and develop colleagues.
• Strong customer-service focus and problem-solving skills.

Responsibilities

• Lead day-to-day branch operations across retail, warehouse and fleet.
• Coach, motivate and develop colleagues; conduct performance conversations.
• Ensure high standards of customer service and branch presentation.
• Drive branch sales, profits and operational efficiency; monitor KPIs.
• Maintain health and safety compliance and stock controls.
• Support Click & Collect and delivery operations; ensure fleet readiness.

Skills

Leadership

People development

Customer service

Operational excellence

Tools

Reporting tools

Fleet systems

Job description

LKQ Europe is seeking a Duty Manager to join the branch leadership team in England. You will lead day-to-day operations across retail, warehouse and fleet functions, develop a high-performing team and ensure outstanding customer service.

You’ll drive operational excellence, manage stock and processes, and support branch growth while maintaining safe, compliant operations. This role offers a competitive salary and strong career progression within the LKQ Europe network.